Jobs and Careers
IB
Site Reliability Engineering Manager - Shift
IBMMulhuddart, IE, Irelandfull_timeVerifiedPosted 24 Sept 2024
About the role
Introduction
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
The shift toward the consumption of IT as a service, i.e., the cloud, is one of the most important changes to happen to our industry in decades. At IBM, we are driven to shift our technology to an as-a-service model and to help our clients transform themselves to take full advantage of the cloud. With industry leadership in analytics, security, commerce, and cognitive computing and with unmatched hardware and software design and industrial research capabilities, no other company is as well positioned to address the full opportunity of cloud computing.
We are looking for a dynamic, curious, high-potential, deep technical leader who desires a broadening assignment with the opportunity to deliver substantial business value to IBM. A leader, who innovates & shares our passion for winning in the cloud marketplace. The IaaS Operations is a team dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from data center design to network architecture to storage and compute clusters to flexible infrastructure services.
The ideal candidate should be strong in ‘getting things done’, have an entrepreneurial spirit, communicates well, have a great deal of energy, and enjoy working as part of a global collaborative team. Candidates for this position will need strong Delivery and Execution skills, to help projects at all phases overcome technical obstacles.
In this role, you will be responsible for setting the direction for operations, to deliver value to our clients in a fast-changing cloud landscape. The SRE team is dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from Storage & Network architecture and compute clusters to flexible infrastructure services. We are building IBM’s next generation cloud platform to deliver performance and predictability for our customers’ most demanding workloads. This role will be a shift role – Monday – Friday 4pm to 12.30 am.
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.
Your Role and Responsibilities
The shift toward the consumption of IT as a service, i.e., the cloud, is one of the most important changes to happen to our industry in decades. At IBM, we are driven to shift our technology to an as-a-service model and to help our clients transform themselves to take full advantage of the cloud. With industry leadership in analytics, security, commerce, and cognitive computing and with unmatched hardware and software design and industrial research capabilities, no other company is as well positioned to address the full opportunity of cloud computing.
We are looking for a dynamic, curious, high-potential, deep technical leader who desires a broadening assignment with the opportunity to deliver substantial business value to IBM. A leader, who innovates & shares our passion for winning in the cloud marketplace. The IaaS Operations is a team dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from data center design to network architecture to storage and compute clusters to flexible infrastructure services.
The ideal candidate should be strong in ‘getting things done’, have an entrepreneurial spirit, communicates well, have a great deal of energy, and enjoy working as part of a global collaborative team. Candidates for this position will need strong Delivery and Execution skills, to help projects at all phases overcome technical obstacles.
In this role, you will be responsible for setting the direction for operations, to deliver value to our clients in a fast-changing cloud landscape. The SRE team is dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from Storage & Network architecture and compute clusters to flexible infrastructure services. We are building IBM’s next generation cloud platform to deliver performance and predictability for our customers’ most demanding workloads. This role will be a shift role – Monday – Friday 4pm to 12.30 am.
- Hire and develop high performing technical talent with a particular focus on delivering operations and SRE solutions.
- During Incidents to lead multiple service teams to a fast resolution and return to BAU for customers.
- Manage Site Reliability Engineers including team’s day to day operation, all quarterly reviews, evaluations, and career development.
- Drive the team to establish comprehensive development plans and innovative solutions to problems and challenges that meet desired outcomes.
- Allocate and balance resources across multiple platforms to meet needs of business priorities
- Provide management oversight to several activities running in parallel, address issues/concerns with speed, and enable coarse corrective actions.
- Report on operating status to program stakeholders as needed
- Performs other duties as required
- Develop, implement, and monitor day-to-day operational systems and processes
- Enhance all existing monitoring solutions and implement robust mon
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