Head of Channel and Category Sales National Retail Account

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

Role and Responsibilities

We are seeking a senior commercial leader to join a top global National Retail Account as Head of Channel and Category Sales. In this role you will lead the Channel Sales and Category Sales teams to drive sales and market share growth for all product categories across all channels within the accounts under the national retail account (Amazon, Best Buy, Walmart, Costco, Sam’s, NFM, Microcenter + other regional retailers and clubs) by building and leveraging executive-level relationships across retail, field, and corporate HQ teams. You will own the full P&L for your channels and categories, with direct accountability for achieving ambitious revenue and market share targets.

Your primary mission will be to transform these high-level partnerships into actionable, innovative, large-scale strategic sales and marketing initiatives. You will be responsible for the flawless execution of our quarterly promotional calendars and go-to-market strategy, ensuring our products receive preferential placement and investment. This is an executive leadership position focused on turning relationships into revenue.

The ideal candidate is a strategic thinker and decisive leader with a proven track record of leading high-performing teams, creating data-driven campaigns, and delivering profitable channel growth. You will be a key member of the leadership team, responsible for the alignment and success of our entire commercial strategy. Finally, the top candidate with display a unique ability to guide their teams with a focus on continuous improvement and cross-functional alignment to translate execution into tangible business results.

Sales Leadership & National Retailer Partnership:

• Lead a set of high-performance sales account teams to develop and execute strategic plans that increase market share and revenue, maximize sell through, and achieve profitable results through direct customer negotiations.
• Enable channel sales teams to execute category plans flawlessly by providing clear objectives, priorities, and success metrics.
• Participate in top-to-top meetings with key customer partners to represent each channel and category's strategic vision and drive alignment.
• Collaborate with cross-functional teams including marketing, product development, finance and operations to achieve the sales objectives identified by the company.
• Build and maintain positive relationships with customer leadership to pursue new profitable business opportunities and product developments and to increase market share.
• Directly negotiate annual Joint business Plans, Volume Incentive Rebates and Annual commercial agreements

Category Strategy & P&L Ownership:

• Own and manage the full P&L for all product categories (smartphone, tablet, watch, accessories, PC, tws, other wearables etc.) within the Retail and Distribution Channels, with direct accountability for revenue, market share, and contribution margin targets.
• Develop and champion a multi-year strategic vision for their categories, identifying key growth levers, competitive threats, and opportunities for differentiation.
• Manage Channel Conflict between retailers and online pure players including Samsung’s own internal direct to consumer channels
• Set ambitious annual and quarterly targets for sales volume, net revenue, and market share, in alignment with overall company goals.
• Act as the primary business owner for each category in all executive reviews and strategic planning sessions.

Go-To-Market (GTM) & Quarterly Planning:

• Architect the comprehensive GTM strategy for all New Product Introductions (NPIs) and sustaining products within each category for the retail channels.
• Provide strategic direction for developing promotional calendars, col