Execution Support, Branch Segmentation – Affluent Financial Centers

Working as Execution Support for the Affluent Branch Segment you will sit at the center of strategies that bring our strategic vision for the branch network to life.

As a Project Manager II this role needs a natural strategist and results-driven leader, you thrive in unstructured complexity, solving problems with a focus on measurable outcomes, and promoting transformative impact. Your ability to executive strategies effectively while driving impactful results sets you apart. You’re known for your ability to navigate difficult decisions and deliver tangible, high-quality results that move the business forward. Your excellent communication skills enable you to influence and collaborate effectively, while your ability to pivot between detailed analysis and executive communication is unparalleled. You're a creative thinker who takes responsibility for navigating difficult choices, often challenging conventional wisdom.

You will report to the Head of Affluent Branch Segment and play a pivotal role in implementing strategies across the retail bank that actualize our strategic vision for the branch network, as well as measuring their success across the retail bank. Your contributions will play a key role in ensuring execution excellence, and further harmonizing the physical environment and sales distribution effort for a distinct branch segment.

Job responsibilities:

• Supports end-to-end delivery of pilots that emerge from strategy development 
• Synthesizes insights from multiple sources (internal data sets, ethnographic research, customer segment strategies) to articulate the objectives and key results for the segment
• Supports stakeholder management efforts across key functions (Marketing, Real Estate, Analytics, Sales strategy, etc.) 
• Leads reporting on portfolio of segment specific pilots that align to the strategic direction of the business 

Required qualifications, capabilities, and skills:

• Project management: Ability to clearly define projects (e.g., determine success metrics and key milestones) and establish required governance to move projects forward across a wide-ranging, diverse set of stakeholders
• Communications: Must be able to explain complex analytics using MS Excel and/or PowerPoint concisely and comprehensively. The candidate must possess strong written and oral executive-level communications skills, including being nimble enough to adapt messages and style based on different audiences and agendas
• Client management & teamwork: Demonstrated track record of being flexible and working with stakeholders and colleagues at all experience levels
• Entrepreneurial spirit: Self-starter that seeks to break the status quo, initiate change, and comfortable with ambiguity
• Strategic Execution: Great at balancing strategic and creative thinking while driving tangible execution

Preferred qualifications, capabilities, and skills:

• Willingness to operate both at a strategic and operational level of detail
• Communicates for action, ensuring clear alignment between strategy and execution
• Driven by transformation and impact, with a track record of delivering measurable results
• Collaborative and skilled at influencing stakeholders, fostering cross-functional alignment
• Ability to operate in a fast paced environment
• Strong problem-solving skills with the ability to proactively anticipate roadblocks and course correct

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

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