Clinical Research Coordinator

Department Overview

The Division of Plastic and Reconstructive Surgery provides innovative, quality care for cosmetic and plastic surgery needs while simultaneously training surgeons to become experts in the field. Its faculty are specialists in their practice, including breast reconstruction, hand surgery, pediatric cleft and craniofacial surgery, gender affirming surgery and microsurgery. The team of plastic surgeons sponsors a six-year integrated plastic surgery residency program, a hand surgery fellowship program and, together with the Department of Urology, a gender surgery fellowship program.

Function/Duties of Position

Data collection and management (30%)

• Collection and entry from electronic health records data, complete data abstraction, and oversee quality assurance protocol
• Maintain secure qualitative data storage on shared drives and in qualitative analysis software.
• Manage qualitative data collection processes through scheduling interviews/focus groups, overseeing participant incentive receipt, ensuring implementation of data collection protocols, and checking transcripts.

Study enrollment, participant support, and intervention delivery (50%)

• Provide support to a team of Peer Support Specialists, who have lived experience preparing for and/or supporting others in preparing for gender affirming vaginoplasty .
• Lead screening and enrollment of patients for clinical and qualitative studies, including communicating the study protocol, conducting verbal and written informed consent to potential subjects, and scheduling for research activities.
• Facilitate data collection (survey, interviews) from enrolled study participants.
• Provide technical support to enrolled participants.

Stakeholder engagement and coordination (10%)

• Coordinate meetings and assist in preparation of materials for stakeholder groups
• Support the evaluation of stakeholder engagement.
• Work with multiple team members to ensure communication across project team and stakeholder groups.
• Collaborate closely with Peer Support Specialists and Peer Support Coordinator to minimize and eliminate barriers to intervention delivery or participant engagement.
• Work professionally with external partners – including academic researchers, advocates, and community stakeholders – to execute all elements of research activities.

General research and administrative support (10%)

• Participate actively and collaboratively in team meetings and project planning sessions.
• Contribute to quality assurance checks and ongoing monitoring of study progress (e.g., help prepare progress reports for the study funder(s))
• Support the development and/or management of regulatory compliance with clinical research protocols (e.g., eIRB and eCRIS submissions)
• Work with multiple team members to coordinate and track study purchases (ex: participant equipment and incentives).
• Support literature reviews, publication development and submission.
• Coordinate team meeting schedules and documentation.
• Other administrative duties shared by the research team, including meeting logistics, note-taking, event planning, maintaining records of communications.

Required Qualifications

• Bachelor's Degree in relevant field AND 1 year of relevant experience OR
• Associate's AND 3 years of relevant experience OR
• 4 years of relevant experience OR
• Equivalent combination of training and experience
• Excellent verbal and written communication skills
• Intermediate or higher-level skills of MS Office suite
• Independent time management skills, including ability to prioritize workload
• Excellent ability and strong desire to work in teams.
• Excellent interpersonal skills with the ability to build trust, rapport, and authentic relationships with study participants, team members, and community partners, while maintaining appropriate professional boundaries
• Regular and reliable attendance

Preferred Qualifications

• Master’s degree or 2 – 3 years equivalent experience in community engagement, public health, or health services research
• Prior professional or community experience in gender affirming health & healthcare, racial disparities/social determinants of health with self-motivation for continued independent learning in anti-racism praxis and gender inclusivity 

• Experience with qualitative methods 

• Experience with interacting or managing relationships with a variety of stakeholders and roles

• Prior experience or familiarity with