Senior Director, Business and Strategic Operations

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role overview:

Sr. Director, Business and Strategic Operations is a highly strategic and impactful role designed for a proactive, resourceful, and experienced professional who thrives in a fast-paced environment and can help drive the business strategy, ensure alignment across teams, and enable executive decision-making. This role will also serve as the Chief of Staff to the CEO, Studio Business Group for Sony Interactive Entertainment, and will act as a trusted advisor and strategist, providing thought partnership to the CEO while driving the execution of high-priority initiatives that align with the organization’s vision and goals.

What you’ll be doing:

Strategy Development & Execution

• Develop Business Strategy: Work closely with the CEO, Studio Business Group and senior leadership team to define the business unit’s long-term vision, competitive positioning, and strategic direction.
• Market & Competitive Analysis: Conduct research and analysis on industry trends, competitive landscape, and internal business performance to inform strategic decision-making.
• Define Strategic Objectives: Translate the CEO’s vision into clear, measurable objectives that guide the organization’s growth and success.
• Drive Strategy Implementation: Oversee the operationalization of the division’s strategy, ensuring teams are aligned, resources are allocated effectively, and execution remains on track.
• Monitor Progress & Adjust Strategy: Establish KPIs and review business performance against strategic goals, making recommendations for adjustments as needed.

Strategic Planning and Execution

• Partner with the CEO to define and prioritize strategic initiatives, ensuring they align with broader business objectives
• Develop frameworks, conduct market analysis, and provide insights to inform the organization’s strategy and long-term vision.
• Monitor the execution of strategic priorities, ensuring progress is tracked and communicated effectively across stakeholders.

Operational Alignment

• Collaborate with senior leadership to align divisional goals with the overarching business strategy.
• Facilitate cross-functional collaboration to ensure consistency and coherence in execution across teams.
• Identify potential operational bottlenecks or inefficiencies and recommend solutions to optimize execution.

Executive Decision Support

• Provide the CEO with well-researched insights, data analysis, and recommendations to support critical decision-making.
• Prepare presentations, board materials, speaker notes and other materials for the CEO and ensure the CEO is prepared for all internal and external meetings.
• Act as a sounding board to the CEO, offering critical thinking and constructive feedback on key issues.

Project Management

• Lead and manage high-impact, cross-functional projects from inception to completion, ensuring timely and successful delivery.
• Identify potential risks and roadblocks, devising mitigation strategies to keep initiatives on track.

Stakeholder Engagement

• Serve as a representative of the CEO in meetings, ensuring clear communication and follow-up on critical action items.
• Build strong relationships across all levels of the organization to maintain alignment and support for strategic initiatives.
• Represent the CEO’s perspective and priorities in interactions with internal and external stakeholders.

Qualifications and Experience

• Bachelor’s degree required; MBA or advanced degree strongly preferred
• 12+ years of experience in strategy consulting, business operations, or a similar role supporting executive leadership.
• Proven experience in driving strategic initiatives and managing complex projects in a fast-paced environment.
• Exceptional analytical and problem-sol