Senior Market Research Analyst

Company Description

Emerald Research Group is a modern research consultancy that helps companies solve their stickiest problems with approaches that are creative, custom, and consultative. We aren’t your average researchers – with an eye for innovation, we’re always pushing the boundaries of the possible, blending the newest methods with the practical knowledge of how things get done to make a big impact.

Job Description

Emerald Research Group is looking for Senior Market Research Analyst with a client-oriented mindset who will execute high-impact projects for a variety of tech clients, blending qualitative, quantitative, and behavioral data to create compelling narratives and deliver impactful insights. At Emerald, our Senior Market Research Analysts help us project manage and execute high-quality work across all aspects of our custom market research projects including questionnaire design, fieldwork, data synthesis, and report creation.

WHAT YOU’LL DO:

Market Research Methods

• Produce survey screeners, discussion guides, and other work product that aligns with research design objectives
• Understand and apply best practices and client-specific standards across various types of research methods

• Understand how to frame research questions, developing an approach that addresses both explicit and implicit business questions
• Construct batteries of questions aligned to specific narrative development and or thought leadership
• Program surveys with limited supervision and monitor fieldwork under direction from a more senior colleague
• Write qualitative discussion guides independently, including identifying activities tied to business objectives

• Review RFPs and briefs and construct proposal shells with pertinent and relevant information
• Understand the proposal creation process, contributing where needed

Data Analysis & Quality Control

• Create crosstabs in Decipher and Q that are properly formatted for review by senior colleagues, tapping in support for more complex data cuts as needed
• Look across inputs to draw insights and conclusions
• Identify data errors, inconsistencies, and misrepresentations and propose potential solutions or adjustments to correct them
• Screen for quality control in participant recruitment

Storytelling

• Deliver insights and reports that are actionable, prescriptive, relevant, and tailored to the client’s unique business problem
• Create visuals that convey learnings accurately to communicate to a diverse set of people, audiences and skill levels
• Participate in client facing presentations with the help of more senior colleagues

Leadership

• Actively contribute to discussions and demonstrate a desire to engage with clients and teams, camera on or in-person
• Demonstrate a willingness to take on new challenges
• Bring a solutions oriented mindset, developing ideas and recommendations to address challenges
• Listen and adapt to feedback, applying these learnings across your projects
• Demonstrate team centered attributes, working with individuals above and below level to ensure everyone succeeds

Qualifications

WHO YOU ARE:

You demonstrate a client-oriented mindset in your day to day behaviors. This means that you:

• have a keen understanding of the client’s business priorities and research goals when working on projects
• follow up with clients during and after delivery to ensure their needs have been fully met
• keep clients up to date on the progress of their projects and changes that affect them
• address client issues in order of priority

You are engaged and resilient. This means that you:

• Build strong interpersonal relationships with internal and external points of contact
• Consistently complete high-quality work on time
• Ensure project timelines stay on track
• Escalate when needed to ensure assigned work is completed on time
• Adapt quickly to feedback and requests for changes
• Are able to proactively identify work to take on during slower times

You have strong personal accountability. This means that you:

• Show strong ownership of project delivery and know what is required to meet deadlines and commitments
• Know when to escalate if delivery is at risk
• Demonstrate a commitment to improving your own skills and expertise

ADDITIONAL REQUIREMENTS:

Education & Work Experience

• A 4-year Bachelor’s degree from an accredited university
• A minimum of 2 years of market resear