Supervisor - Global Security Operations Center 2nd Shift

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Under general direction of the Associate Director, Global Security Operations Center Program, this position supervises personnel engaged in Global Security Operations Center (GSOC) functions, including intelligence analyst and communications analyst roles. You'll lead and assign work on a team of analysts responsible for identifying global risks to AbbVie, monitoring security systems, responding to incidents, and effectively communicating with Global Security stakeholders and leadership, risk partners, and AbbVie employees during crisis events. Working with other shift supervisors and regional security operations centers, this position ensures appropriate transition and coordination of GSOC processes and activities. The position also supports Lake County Security Operations as needed with the efficient and safe operations of AbbVie’s physical security program. You must be able to work autonomously using sound decision-making skills when required by the 24/7 nature of the GSOC.

Responsibilities:

• Oversee designated GSOC shift operations and provide direct supervision to applicable GSOC intelligence analysts. Oversee contract communication analyst on shift to ensure policies, procedures and other requirements are followed.
• Provide shift supervision, quality assurance, leadership, and execution of GSOC functions, including global event analysis and escalation, as well as security alarm, surveillance, radio, and fire system processes (working supervisor).
• Supervise the appropriate initial response to a security incident on site, or to a severe global event, during shift of responsibility.
• Supervise and ensure compliance, training, and certification of all GSOC analysts on shift of responsibility