Business Development Manager, Life Sciences

At Ecolab, making the world a cleaner, safer place is our business. In our Life Sciences division, we are committed to providing our pharmaceutical customers with the most effective and efficient Contamination Control Strategy.

Ecolab is a company committed to growth and we believe that the Business Development Manager, Life Sciences role is one of the keys to our success. As leaders in cleaning, disinfection, and bio-decontamination, we are committed to driving growth while providing individuals with a range of developmental career opportunities. The members of our team have an opportunity to help customers meet their goals, differentiate Ecolab from competition and impact achievement of growth targets.
 

Position Purpose:
The Business Development Manager, Life Sciences role is designed to establish and grow new partnerships with Pharmaceutical and adjacent Life Science customers by working alongside them at their facilities and identify potential improvements to ensure regulatory compliance, improve product quality and identify safety and operational efficiency opportunities. This service is a key differentiator for Ecolab’s existing and potential customers.

This position will be focused on developing and managing new customers in a select geography. Our industry has a long sales cycle, and a successful candidate should be able to demonstrate a proven track record of managing long term opportunities alongside short term wins. The ability to maintain visibility to sales activities by leveraging a customer relationship management (CRM) system is critical to success.

The candidate will be expected to provide support and input to customer technical inquiries, liaising with the Global Technical Consultant (GTC) team and coordinating and managing responses where required. They will advise customers on Contamination Control programs and services Ecolab can provide and facilitate discussions with GTC who will advise on appropriate methodology, set up cleaning validation concepts and implement studies together with our customers. She/he will also facilitate project management (i.e., initiating, and steering projects where there are gaps identified in our available data). Additionally, they will offer initial on-site advice about customers’ existing practice and request/initiate technical visits and support site surveys where appropriate.

The role will provide guidance to customers on the processes and products which can support these activities.  The role is responsible for technically supporting the implementation of improvements (i.e overseeing/managing optimization of cleaning, disinfection, and bio-decontamination processes) and providing a link between customers and Ecolab Life Science functional teams.

What You Will Do:

• Build and maintain a robust pipeline of growth opportunities for chemistry and capital equipment.

• Provide technical expertise across a broad base of applications to resolve complex customer problems in cleanroom related applications as well as manufacturing suites.

• Support customer technical visits and site surveys, reviewing customer processes and the cleaning and disinfection products in place to ensure they are both compliant and as efficient. Partnering with GTC to providing recommendations and support any change.

• Assist the customer in their change control process in partnership with GTC including training; support a cleaning validation program and provide direct support to customer teams that implement site validations.

• Conduct and/or support customer-facing seminars and internal training on cleaning principles/best practice and support seminars/training for optimization/compliance and validation for Pharma manufacturing.

• Interface directly with Corporate Account Managers to present Ecolab program and ensure deliverables meet the customer needs.

• Assist in communicating best practices and key learnings to the greater field organization.

• Responsible for ensuring brand standards and awareness, accuracy, and compliance of reports in a timely manner.

• Partner with Marketing and other Sales teams to optimize value capture and reporting processes

Basic Qualifications:

• Bachelor of Science Degree

• 3 years of practical experience in Pharma or adjacent Life Science production (e.g., GMP Cleaning Disinfection)

• 1 year of experience in Cell and Gene Therapy

• Demonstrated success in growing a book of business

• Experience in understanding/troubleshooting of Contamination Control Strategies for cleanrooms

• Ability to travel 50%+ within North America based on customer needs

• Excellent oral and written communication skills, interpersonal and prob