Branch Coordinator Spray Equipment Repair

This is position is essential to the success of our retail stores. The Spray Equipment Repairer and Coordinator work closely with wholesale and retail customers to determine their needs, answer their questions about spray equipment products and repairs, and recommend the right solutions. Spray Equipment Repairer and Coordinator are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Spray Equipment Repairer and Coordinator  are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

The individual selected for this role will be expected to work at Store #2028, located at: 351 S Houston Lake Rd Warner Robins, GA 31088. 

• Perform repairs on all types of spray equipment (e.g. airless, conventional, electrostatic, pressure washers) at the store, or at customers' job sites
• Repairing branch tinting and mixing equipment
• Educating other employees and customers on spray equipment
• Maintain inventory levels of spray parts and locating out-of-stock parts, as necessary

Minimum Requirements:

• 18 years of age or older 
• Legally authorized to work in country of employment without requiring sponsorship for employment visa status, now or in the future  
• Be able to operate a computer and communicate via the telephone, with or without reasonable accommodation    
• Ability to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. with or without reasonable accommodation    
• Willingness to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• Operate material handling equipment (e.g. hand truck, pallet jack, forklift, etc.) safely once trained, with or without reasonable accommodation
      

Preferred Qualifications:

• Prior work experience in retail or customer service 
• Customer service skills, including problem solving and handling customer complaints
• Good written and verbal communication skills
• Prior experience with repairing spray equipment
• High school diploma or comparable certification (e.g. GED) 
• Valid driver’s license 
• Ability to speak more than one language: preferably Spanish

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet