About the role
<p></p><p>Our client is an international industrial group active in materials, healthcare, and life sciences.<br> Within its healthcare division, it focuses on technologies for bio pharmaceutical manufacturing by providing critical solutions such as <strong>virus removal filters,</strong> filtration systems, and bio process equipment.<br> It plays a key role in enabling the <strong>safe and efficient production of biologic drugs</strong> like vaccines and antibodies.</p><p></p><br>Jobomschrijving<br><p></p><p>As a successful <strong>Account Manager Bio process - Pharma industry - ENG</strong>, you will have the following responsibilities:</p><ul><li>Manage and grow <strong>long-term relationships with existing international customers</strong>, acting as the main point of contact (especially with procurement teams) for the sales & after sales topics. </li><li>Lead <strong>commercial activities</strong> such as pricing discussions, contract negotiations, and business reviews while ensuring customer satisfaction and resolving issues.</li><li>Act as a <strong>bridge between customers and internal teams</strong> (product, QA, logistics), translating customer needs into business insights, opportunities, and risks. You coordinate customer requests, solve issuses & handle complaints. </li><li>Perform <strong>sales analysis, reporting, and forecasting</strong>, contributing to budgeting and strategic planning, while maintaining CRM/ERP data. </li></ul><p></p>
<p>As a successful<strong> Account Manager Bio process - Pharma industry - ENG</strong>, you will have the following profile:</p><ul><li><strong>Education: degree in Business, Life Sciences, or similar.</strong></li><li><strong>Experience:</strong> 6-8+ years in account management / customer relationship roles in a commercial environment. </li><li>Open to travel internationally (mainly in Europe) up to 30/40% of the time </li><li><strong>Skills:</strong> strong negotiation, communication, stakeholder management, and analytical capabilities (Excel, CRM/ERP tools like Salesforce/PowerBI). </li><li><strong>Personal traits:</strong> customer-oriented, structured, proactive, culturally adaptable, and comfortable in an international environment.</li><li><strong>Languages:</strong> fluent English required; other languages are a plus</li></ul>