IT Operations Engineer

About Applied Intuition

Applied Intuition is the vehicle intelligence company that accelerates the global adoption of safe, AI-driven machines. Founded in 2017, Applied Intuition delivers the toolchain, Vehicle OS, and autonomy stacks to help customers build intelligent vehicles and shorten time to market. Eighteen of the top 20 global automakers and major programs across the Department of Defense trust Applied Intuition's solutions to deliver vehicle intelligence. Applied Intuition services the automotive, defense, trucking, construction, mining, and agriculture industries and is headquartered in Mountain View, CA, with offices in Washington, D.C., San Diego, CA, Ft. Walton Beach, FL, Ann Arbor, MI, London, Stuttgart, Munich, Stockholm, Seoul, and Tokyo. Learn more at appliedintuition.com.

We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. (Note: For EpiSci job openings, fully remote work will be considered by exception.)

About EpiSci

EpiSci, an Applied Intuition company, develops next-generation, tactical autonomy solutions for national security problems. EpiSci’s autonomy software is technology agnostic, operationally informed, tactically relevant, and has piloted swarms of uncrewed aerial systems and tactical fighter aircraft. Additional applications include crewed-uncrewed teaming for air dominance, cognitive sensors, and networks for advanced communications systems, as well as battle management command and control for informed decision-making. EpiSci delivers unmatched speed, cost-efficiency, and scalability as the preferred partner for defense agencies and industry teams seeking mission-critical autonomy solutions.

About the role

We are looking for a multifaceted IT Operations Engineer who can be the IT domain expert across our corporate IT team. This position requires a mix of IT skills to improve the company’s technology architecture. You will be responsible for developing and leading implementation of platforms and services across our global engineering and operations functions.

At EpiSci, you will:

• Manage and maintain our office IT infrastructure, including workstations, servers, and network equipment
• Design and build out a scalable IT infrastructure for a rapidly growing organization
• Implement and manage endpoint security controls and ensure systems are patched and up-to-date
• Manage user accounts and access permissions for Applied Defense resources, following least privilege principles
• Support conference room technology and audio/visual equipment to enable effective collaboration
• Assist in implementing and maintaining security tools and controls to protect our systems and data
• Document IT procedures and maintain accurate system inventory records for compliance purposes

We're looking for someone who has:

• 5-7+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment
• Experience with Google Workspace, or other Active Directory systems
• Experience supporting a diverse range of computer systems, including Linux, Windows, and Mac
• Knowledge of networking protocols and equipment, such as VPN, DNS, next-gen firewalls, routers, switches, and access points
• Experience in deploying, integrating, and administering SaaS applications to support business needs
• Ability to operate effectively in high-pressure situations, handle multiple priorities, and remain disciplined and flexible
• Experience working with Government/Defense IT systems and familiarity with their unique requirements
• Understanding of compliance requirements and security control frameworks, such as NIST 800-171, NIST 800-53, and CIS
• Security+ certification required
• Excellent communication and collaboration abilities
• Strong analytical, organizational, and problem-solving skills
• Secret/Top Secret Clearance eligibility

Nice to have:

• Other industry certifications such as Network+, A+, etc.
• Experience with Mobile Device Management (MDM) platforms and maintaining mobile security
• Familiarity with DevOps practices and tools for automating IT operations tasks
• Experience with security information and event management tools (SIEM) for monitoring and incident response
• Knowledge of cloud security bes