Senior Product Manager

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Visa Global Product Solutions team is looking for an experienced, initiative-taking Senior Manager, Product Management to join our group within Visa Business Solutions (VBS). VBS is a world class commercial organization focused on enabling new payment flows and value-added services to complement our core card solutions. We are looking for the right candidate to join our dynamic team and own a product that Visa’s partners and their clients use for deep insights on commercial card programs, including data mining, monitoring & analyzing transactions, fraud management and scoring models.

You will be expected to provide thought leadership and direction that drives innovative product delivery meeting our unique global clients needs within a frictionless and cohesive user experience. This key role "connects the dots" across the full customer journey, requiring highly effective collaboration and influencing, and driving results in a matrix environment and across Visa's global organization.

Essential Functions

• The role requires considerable cross-functional collaboration, willingness to work with a global team across time zones, superb project management skills, flexibility to adapt to a variety of projects and initiatives and ability to operate proactively

• Excel in an agile framework to deliver quality business requirements and user stories. Collaborate with development, quality assurance, certification, and other groups to ensure successful delivery throughout the product lifecycle from ideation to launch to client adoption

• Demonstrated ability to articulate business and technical details to diverse audiences including customers, product development teams, and key stakeholders

• Proactively seek data and input, including Voice-of-Customer, and review product feedback and bugs raised by customers and internal teams, triage and prioritize as appropriate

• Develop and maintain product roadmap in support of the product vision and fit within holistic VBS strategy. Maintain product backlog to ensure a healthy pipeline of enhancements

• Responsible for the overall performance of the product, overseeing it from inception and ideation through design, build, launch, growth, and enhancement. Help drive global product growth, adoption and maximize retention in all channels

• Leverage data to monitor ongoing product performance, enhance KPI dashboards, identify areas of opportunity and ensure data-driven decision making

• Evaluate competitive landscape and utilize understanding of the competitors to identify and articulate high-potential opportunities

• Engage with prospects, clients, and partners in support of global regions and commercialization activities, always keeping an "outside in" perspective

• Engage and work closely with UX design & research partners striving to develop an industry leading user experience

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 8 years of relevant work experience with a bachelor’s degree or 5 or more years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 years of relevant work experience with a bachelor’s degree or 6 or more years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• You have prior experience from a high growth technology company or financial services industry
• In-depth knowledge of payments environments of Brands, Issuers, Processors, Acquirers, F