Technical Program Manager, Robotic Automation

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

As part of Iron Mountain’s global expansion plan for our Digital Business, we are looking to bring advanced Robotic Automation solutions to cost effectively support our ambitious growth targets.  The Robotic Automation Technical Program Manager will lead Iron Mountain’s entry in robotics.This is a highly visible program and marks a key milestone in our operational  transformation journey.

The Technical Project Manager will be responsible for the end-to-end project execution,  and serve as our technical and business liaison with our Robotic Automation partners to ensure our Robotic Automation solution will meet our operational and business requirements.  This role will manage the overall project scope, project metrics, budget, and schedule for the company

This position offers a unique opportunity to pioneer robotic automation within our operations,  laying the foundation for future robotic and digital initiatives. A successful candidate should be able to balance the various trade-offs for automation solutions and work through various challenges and setbacks to navigate the path to successful deployment and operation of the automated solutions. The other critical skill is the ability to rally the various internal and external team members so they can act as one team focusing on joint success.

What You’ll Do

Project Leadership & Management

• Lead the overall execution of the robotic  project according to defined scope, cost, and schedule.

• Act as the main point of contact between Robotic Design firm, Manufacturing partners,  Iron Mountain operations and internal support functions.

• Coordinate risk analysis with the integrator and manage validation tests and/or proofs of concept on critical automation steps where the technical solution is not yet fully defined.

• Ensure that the project achieves its performance targets in terms of time to market, capacity, quality, throughput, cost and availability.

• Manage project governance, including the preparation and facilitation of regular Steering Committees.

• Guarantee compliance with all industrial, safety, quality, and regulatory standards.

• Lead the discussion and planning on the details of the suitable use cases, including the phased adoption of advanced automation in Iron Mountain operation. 

​Planning & Coordination

• Work with internal stakeholders and customers to develop business requirements, technical and standards parameters for our process including product variation definition, technical requirements, safety requirements, compliance to necessary standards etc.  

• Develop/review concepts to confirm the design will meet required performance metrics including cycle time, yield, uptime, CPK and Gage R&R.

• Consult our automation provider on mechanisms, timing, stations and machines using 3D modeling software (e.g. SolidWorks)

• Support fabrication, assembly, debug, and validation activities to ensure design conforms to our requirements and specifications.

• Develop and maintain detailed project plans, schedules, and budgets in coordination with all stakeholders across Iron Mountain and our Robotic Partners 

• Establish deadlines throughout the project and monitor project performance to find improvement opportunities and identify and resolve issues within the project scope.

• Define