WORKDAY SR. APPLICATION ANALYST - 9906

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world.

Join our award-winning IT organization! We offer strong benefits, generous time off and a very competitive 403B contribution.

*Montefiore requires employees to be vaccinated, including for Flu and COVID.

Position Overview:

The Sr. Application Analyst will play a critical role in the support, implementation, and optimization of Workday’s HR, Payroll, Benefits, Recruiting, Onboarding and Learning integrations for the Montefiore Health System. This role involves collaborating with key stakeholders to ensure smooth integration processes, provide technical support, and deliver innovative solutions aligned with organizational needs.

Responsibilities:

• Application Management:
  • Install, configure, and upgrade Workday applications and integration components.
  • Provide go-live and rollout support for system implementations and updates.
  • Ensure smooth release management during and after implementations.
• Testing & Documentation:
  • Create detailed test plans and conduct testing for new systems, upgrades, and modifications.
  • Document testing results and ensure all application changes are properly tracked.
• User Support & Training:
  • Interface with users across the Montefiore Health System to provide support on new applications, modules, and system functionalities.
  • Analyze business needs to ensure the optimal configuration of Workday solutions.
  • Develop and maintain accurate system specifications based on user requirements.
  • Create and disseminate technical training materials, user guides, and system documentation.
• System Analysis & Integration:
  • Analyze and evaluate the business and operational workflows to ensure they align with Workday’s capabilities and meet end-user requirements.
  • Interpret and clarify end-user needs, presenting viable solutions to meet business objectives.
  • Coordinate system modifications with IT associates or external vendors, ensuring seamless integration across platforms.
• Operational Support & Troubleshooting:
  • Provide day-to-day operational support, advanced troubleshooting, and coordination of system updates.
  • Proactively monitor integrations, recommending improvements to enhance performance and streamline processes.
  • Ensure efficient and timely support for integration issues, working with cross-functional teams to resolve problems.
• Collaboration & Team Development:
  • Work closely with other Application Analysts and IT staff, providing mentorship and guidance to support team growth and skill development.
  • Foster a collaborative environment, promoting the sharing of knowledge and best practices of Workday integrations among team members.
• 24/7 Operational Support:
  • Provide 24x7 on-call coverage for user support on a rotating basis.
  • Offer on-site support within Montefiore Medical Center hospitals and affiliates as needed, ensuring timely troubleshooting and issue resolution.