Senior Manager, Digital Product Concepting and Operations

Senior Manager, Digital Product Innovation and Showcase 

 

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an “always on” relationship with customers and continuously improving our user experience. 

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position... 

Product Management is part of the Integrated Services organization and works cross functionally and closely with our partners in Design and Engineering in Model e. Integrated Services launched during the summer 2023, to create and market new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services will allow Ford’s retail and commercial customers to customize their vehicle like never before, with OTA (over the air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. 

The product team is passionate about solving hard problems. We create with passion, delivering extraordinary solutions to change the world. We challenge competitors, bureaucracy, obstacles and even our own assumptions. We have zero tolerance for bias or personal agendas. We are swift and decisive, trusting the experts, believing the data, seeking out and listening to bold intuition - regardless of the source. We are never satisfied, averse to complexity, suspicious of habits and open to risk. We constantly learn. We focus on the mission and deliver with urgency and speed. We are a nimble team, leveraging rapidly evolving technology to innovate, fail fast and pivot. We trust each other, surface issues openly and solve problems collaboratively. Most importantly we raise the talent bar with every hire. 

What you'll do...

As our Sr. Manager, Digital Product Innovation and Showcase you will lead our digital product Lab team and help bring to life the future of Ford's digital product portfolio. This pivotal role requires a unique blend of strategic thinking, design expertise, and executive communication skills. You will be responsible for developing compelling narratives, creating innovative prototypes, and showcasing the value of our digital products to executive leadership. You will also manage and mentor a high-performing team, fostering a culture of collaboration and innovation.

Digital Product Lab Leadership: 

• Lead the digital product lab team in developing prototypes and designs that align with the long-term product vision and brand. 
• Explore future possibilities for Ford's digital products, ensuring alignment with the overall digital product roadmap. This includes brainstorming, prototyping, and iteration in collaboration with Programs, Digital Design, and Studio teams.

Future-Focused Showcase and Demonstrations: 

• Leverage the Lab to create future-focused demonstrations and proof-of-concepts for executive reviews. 
• Provide leadership with a tangible vision of future digital products and their potential impact on the brand, market, and customer experience. 

Digital Lab Operations: 

• Oversee product operations for the concepting product team, ensuring readiness for executive reviews, milestones, and deliverables. 
• Work with PMO team to maintain clear workback plans and adherence towards key executive reviews/milestones.