Chief Operating Officer

Our Story:

Unlocking the Ageless Revolution for Patients and Practices:

With 1.5 million users, over $1 billion in revenue, and ranking among the Top 200 apps globally, RepeatMD is leading the charge.

Fresh off our Series A, we're expanding into new verticals.

Today, as a B2B SaaS company in the Aesthetics and Wellness Industry, we proudly serve 3,000+ clients across all 50 states—and we're just getting started on going global.

We are looking for those who are passionate to join our mission!

Job Title: COO

Job Type: FTE

Department: Executive

Reports To: CEO                         

Salary Band: C-Level $300,000 to $400,000

Bonus eligible: YES

Stock Options: Commensurate with the role

Job Status: Exempt

Approved Location(s): NYC Hybrid 

                 

About Us:

At RepeatMD, we’re unlocking the Ageless Revolution for patients and practices. With 1.5 million users, over $1 billion in revenue generated for our clients, $100 million in-app revenue, and a spot among the Top 200 apps globally, we are leading the charge in transforming the Aesthetics and Wellness industry.

Fresh off our $50M Series A, we’re expanding into new verticals and scaling rapidly. Today, we proudly serve 3,000+ clients across all 50 states as a B2B SaaS powerhouse—and we’re just getting started on our global journey.

If you’re passionate, driven, and ready to make an impact, we’d love for you to join our mission!

 

About You:

You are a passionate top performer who has led and scaled operations in multiple high growth B2B2C SaaS startups. You have examples of the business impact your tenure has driven and you are proud to share those achievements. You have a high level of emotional intelligence, a drive for continuous growth and improvement, and the charisma and charm to command a room. You will prioritize understanding the details of the business and not just abdicate responsibility to direct reports. You are a true player/coach who knows when to delegate, and when to get your hands dirty. 

You feel most at home when you are partnered with a visionary that provides you with the autonomy you need to execute. You have an eye for talent and enjoy mentoring and coaching high performing teams. You hire fast and fire faster. Your bench is full of high performers that would jump at the chance to work for you again. You take pride in knowing that your leadership has accelerated the career trajectories of your former direct reports long after they have moved on from your team. Most importantly you want to work with good people who have developed an amazing product in an industry that’s thriving for a company whose mission, vision, and values align with yours.    

 

About The Role:

The Chief Operating Officer (COO) will be a pivotal member of the executive team, responsible for overseeing the company’s operations and ensuring the effective execution of our strategic goals. Reporting directly to the Chief Executive Officer (CEO), the COO will play a critical role in scaling our operations, optimizing performance, and leading our transition from an early-stage startup to a later-stage SaaS company.

 

Key Responsibilities:

Operational Strategy and Execution

• Execute CEO’s vision and strategy for future growth.
• Develop and implement operational strategies that align with the company’s mission and values.
• Design and deploy best in class business operational policies that will drive our business and culture forward. 
• Oversee the daily operations of the company and the work of executives in Sales, Marketing, Engineering, Human Resources, and Finance departments.
• Oversee and help reinforce the behaviors that make up our culture and values and hold people accountable when they do not.

 Leadership and Management:

• Direct reporting structure will be based on the candidate's experience but may include all operational business unit owners and include some dotted line reporting.
• Grow, lead, motivate and operationalize leaders to foster employee engagement and develop a high-performing management team.
• Provide mentoring and support to team members, encouraging collaboration and innovation.
• Analyze and interpret performance data and metrics

SaaS Growth and Development:

• Leverage experience in scaling SaaS operations from early to later stages.
• Implement strategies to drive customer acquisition, retention, and growth.
• Optimize subscription models and pricing strategie