1st shift - Food and Beverage Host-Cashier

Position: Host Cashier. Hourly: $16 per hour + shift differential including weekend shift differential, if applicable. Location: Resort Division. Reports to: Food & Beverage Supervisor

In accordance with the Gaming Ordinance, all non-gaming employees whose annual income reaches $50,000 or more will be required to obtain and maintain a valid gaming license.

Responsibilities: 

• Maintain the highest standards of customer service as per resort policies. 
• Maintain excellent attendance and punctuality. 
• Adhere to uniform policies. 
• Provide prompt, efficient, and courteous service to guests. 
• Manage table assignments and communicate guest needs to servers. 
• Handle reservations and answer calls following procedures. 
• Process monetary transactions accurately and adhere to revenue handling policies. 
• Monitor and maintain cash drawer daily. 
• Stay updated on the menu, beverage selections, and prices. 
• Ensure awareness of all activities in assigned sections. 
• Monitor and report on server performance. 
• Maintain a safe, clean, and stocked work area. 
• Assist with table setting and clearing as needed. 
• Report guest concerns to supervisor promptly. 
• Provide accurate information about the facility and assist guests as needed. 
• Support organizational goals and demonstrate commitment to team success. 
• Collaborate with team members to ensure smooth operations. 
• Manage multiple tasks efficiently. 
• Adhere to all resort, departmental, and regulatory policies. 
• Comply with Drug and Alcohol-Free Workplace Policy. 
• Maintain compliance with all workplace policies, procedures, and regulations. 

Qualifications & Education:

• Must pass a background check and do a drug screening.
• Flexible availability to work all shifts, weekends, and holidays.
• Positive attitude with commitment to teamwork.
• Effective communication skills and ability to interact positively with customers and colleagues.
• Previous customer service experience preferred; cash handling experience required.
• Basic math skills (addition, subtraction).
• High School Diploma or GED preferred.  High School Diploma or GED is required if you are 19 years old and under.  **Position is flex for minors aged 16-17, who have either received a high school diploma or are currently completing their high school education.
• Ability to maintain composure in a fast-paced environment.
• Mobility throughout the shift, including standing, walking, bending, and lifting up to 30 pounds.

Physical Requirements/Work Environment:

• Requires constant hand movements involving grasping, holding, and fine manipulation. Tasks include using hands to handle objects, tools, or controls, and reaching with hands and arms.
• Involves constant walking and standing, with potential for kneeling, crouching, and bending.
• Occasionally requires pushing, pulling, lifting, and moving objects weighing up to thirty (30) pounds.
• Job necessitates specific vision abilities including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work is typically conducted in a casino environment with moderate to high noise levels and exposure to cigarette smoke.
• The work area is smoke-free, with varied noise and dust levels depending upon location. 

How to Apply: Application can be submitted online by clicking on the APPLY button above. 

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.