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Sr. Director, Strategic Partnerships
HHAeXchangeNew York City, United Statesfull_timeVerifiedPosted 12 Feb 2025
💰 $185,000/yr($170,000/yr – $185,000/yr)
About the role
HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.
HHAeXchange (HHA) is seeking an experienced and strategic-minded Sr Director of Strategic Partnerships to lead our analytics team and drive data-driven decision-making across the organization. The Senior Director of Strategic Partnerships will play a key role in evaluating and shaping the future of HHAeXchange’s partner strategy, focusing on creating a robust framework for engaging with new and existing partners. This individual will oversee the development and execution of a partner engagement strategy to support HHAeXchange's growth and drive our strategic goals. Additionally, the Senior Director will collaborate closely with our Customer Success and Engineering teams to build a partner and API marketplace around our new API gateway. This role is pivotal in assessing, sourcing, and nurturing critical partnerships that contribute to both product innovation and overall business objectives.
This role will be located remotely, with travel required as needed. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
HHAeXchange (HHA) is seeking an experienced and strategic-minded Sr Director of Strategic Partnerships to lead our analytics team and drive data-driven decision-making across the organization. The Senior Director of Strategic Partnerships will play a key role in evaluating and shaping the future of HHAeXchange’s partner strategy, focusing on creating a robust framework for engaging with new and existing partners. This individual will oversee the development and execution of a partner engagement strategy to support HHAeXchange's growth and drive our strategic goals. Additionally, the Senior Director will collaborate closely with our Customer Success and Engineering teams to build a partner and API marketplace around our new API gateway. This role is pivotal in assessing, sourcing, and nurturing critical partnerships that contribute to both product innovation and overall business objectives.
This role will be located remotely, with travel required as needed. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Job Duties
- Partnership Strategy & Framework:
- Assess and analyze HHAeXchange’s current partner program and partner landscape.
- Develop a comprehensive framework for assessing, engaging, and expanding strategic partnerships that align with company goals.
- Lead the development and execution of a "Build / Buy / Partner" strategy to evaluate partnership opportunities and make recommendations that drive value.
- Maintain a keen awareness of potential partners and external market trends that can help further HHAeXchange’s strategic objectives.
- Partner Engagement & Relationship Management:
- Drive the ongoing relationship management and growth of key partners, including trading partners, strategic product partners, and technology integrators.
- Ensure a consistent and high-quality partner experience through clear communication, alignment of mutual goals, and managing expectations.
- Work cross-functionally with internal teams such as Sales, Operations, Marketing, Engineering, and Product to ensure successful partner engagement and integration.
- API Marketplace Development:
- Collaborate with Customer Success and Engineering teams to build and scale a partner marketplace around HHAeXchange's new API gateway.
- Identify, source, and establish relationships with potential partners who can contribute to the development of the marketplace.
- Help define and manage the process for partner integration and API access for third-party solutions.
- Partnership Monitoring & Reporting:
- Regularly assess the success and ROI of existing partnerships and create detailed reports for leadership and stakeholders.
- Provide strategic insights and recommendations based on partnership performance, market trends, and customer feedback.
- Leadership & Collaboration:
- Collaborate with cross-functional teams, including Sales, Engineering, Product, and Customer Success, to support the execution of partner strategies and deliver results.
- Act as a subject matter expert on partnerships within the organization and contribute to overall business strategy.
Other Job Duties
- Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements
- Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
- 10+ years of experience in partnership management, business development, or strategic alliances, preferably within the SaaS, healthcare, or technology sectors.
- Proven track record of successfully developing and managing high-level partnerships that drive business growth.
- Experience with API integration and marketplace development is highly desirable.
- Strong strategic thinking and analytical skills, with the ability to evaluate complex business opportunities.
- Excellen interpersonal and communic
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