Complex Director of Sales

Compensation range for this role is $95K-$100K annually + bonus

We are pleased to announce a wonderful opportunity for an Complex Director of Sales.

Position Summary

The Complex Director of Sales is responsible for leading the overall sales strategy and revenue generation efforts across multiple hotel properties. This role drives top-line revenue, market share growth, and optimal business mix through strategic planning, team leadership, and strong client relationships. The Complex Director of Sales partners closely with Revenue Management and Operations to align pricing, positioning, and execution, ensuring both properties achieve their financial and performance goals.

What will you be doing most days?

Sales Strategy & Revenue Growth

• Develop and execute comprehensive sales and marketing strategies to drive revenue, market share, and profitability across both properties.
• Identify and pursue new business opportunities through proactive prospecting, networking, and strategic partnerships.
• Optimize business mix across transient, group, and corporate segments to maximize overall performance.
• Monitor market trends, competitor activity, and demand patterns to adjust strategies accordingly.

Leadership & Team Development

• Lead, mentor, and develop property-level sales teams to drive performance and accountability.
• Establish clear goals, expectations, and sales activity standards across the team.
• Foster a collaborative, high-performance culture aligned with company values and brand standards.
• Conduct regular performance reviews and provide coaching to enhance individual and team effectiveness.

Account Management & Business Development

• Maintain and grow relationships with key accounts, corporate clients, travel agencies, and meeting planners.
• Personally manage high-value accounts and strategic partnerships.
• Represent both properties at industry events, trade shows, and client meetings to increase visibility and demand.

Revenue Optimization & Cross-Functional Collaboration

• Partner with Revenue Management to optimize pricing, inventory, and distribution strategies.
• Collaborate with Operations to ensure alignment between sales commitments and service delivery.
• Work closely with Marketing to support promotional strategies and brand positioning.

Performance Analysis & Reporting

• Analyze sales performance metrics, pace reports, and market data to drive informed decision-making.
• Prepare and present sales forecasts, budgets, and performance reports to ownership and senior leadership.
• Ensure accurate and timely documentation of all sales activities in CRM systems.

Operational Excellence & Compliance

• Ensure all sales practices comply with brand standards, company policies, and legal requirements.
• Maintain high standards of professionalism, accuracy, and responsiveness across all sales functions.

What are the requirements for this position?

• Bachelor’s degree in Business, Hospitality Management, or related field preferred.
• 5+ years of progressive hotel sales experience required; multi-property or complex experience strongly preferred.
• Proven track record of achieving or exceeding revenue targets in a hospitality environment.
• Strong leadership experience with the ability to develop and manage high-performing teams.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and financial acumen with the ability to interpret data and drive strategy.
• Proficiency in CRM systems (e.g., Delphi.fdc, Salesforce), Microsoft Office Suite, and hotel systems.
• Ability to travel locally and regionally as needed.

Physical Requirements for this Position

This role is primarily a mobile and office-based role requiring frequent travel, meetings, and property walkthroughs. You will need the ability to stand, walk, and move between properties and client locations as needed.

Travel Requirements

This role requires frequent local travel between assigned properties and client meetings. You may also have regional travel for trade shows, industry events, and business development activities.

This property is managed by OTO Development.

About OTO Development

OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels