HR Generalist - Performance Management

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.   

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.   

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.  

We understand the need to provide a flexible working environment partnered with team collaboration and socialization. Therefore, we operate a 3/2 hybrid working model. This role can be based at our HQ in Solon, Ohio.

The Role:

We have an exciting opportunity for a HR Generalist - Performance Management to join our Talent Management team based in our Global Headquarters in Solon, OH!

In this role you will perform various duties in areas such as employee relations, performance management, policy creation & adherence, audits & compliance and/or other initiatives and special projects. This position operates under minimal supervision, with wide latitude for independent judgment and requires a high level of confidentiality.
 

Functions:

• Partner with and advise other member of the Talent team, as well as business leaders, on HR initiatives, including, but not limited to performance management, employee relations, and policy creation, interpretation & adherence
• Advise on disciplinary actions, terminations, and legal compliance
• Own and optimize HR operational processes, ensuring efficiency and compliance
• Provide support to all employees and the Talent team on policies and procedures, accommodations, immigration, M&A tasks, and other HR-related topics
• Manage the offboarding process for North America
• Collaborate with the global Talent team on team initiatives
• Maintain the safety, security, and accuracy of administrative and employee files
• Assist with audits
• Manage unemployment claims
• All other duties as assigned
   

You Have:

• BA/BS Degree in Human Resource Management, or similar business focus, or equivalent of 3-5 years of experience in general HR functions in a corporate environment
• PHR certification a plus
• 3+ years of strong employee relations and performance management experience
• Proficiency with MS Office Applications, including Outlook, Teams, Word, Excel, PowerPoint
• Ability to maintain the highest standards of integrity and confidentiality is required
• Strong planning, time management, decision making, presentation, and organization skills
• Excellent customer service, oral and written communication skills
• Ability to build and maintain professional relationships, work as an individual contributor and an effective collaborator
• Exceptional attention to detail
• Strong active listening skills with the ability to ask thoughtful and probing questions
• Proven ability to exercise sound judgment and strong problem solving skills
• Ability to approach situations strategically

We’re obsessed with making this the best job you’ve ever had!  

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

• Join our employee-led groups to maximize your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Enjoy peace of mind over yours and your family’s health with our medical coverage options and HSA benefit
• Invest in our competitive 401k plan and help set you up for your future
• Big on family? So are we! We understand family is important and being able to spend quality time with your family is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s)
• Enjoy a fantastic work-life balance with 20 days PTO plus observed Holidays, plus 15 hours of ‘Flexi’ time a year
• Further your professional development and growth with our generous Tuition Reimbursement offerings 
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year

At MRI, our comp