Senior Strategic Partnerships

About Us

Live Oak Bank is a digital bank that serves small business owners across the country.  Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.  At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

How This Role Impacts Live Oak and its People

This role will maximize Live Oak Bank’s Embedded Banking partnerships by integrating the efforts of our industry-leading partners into Live Oak’s core business. Utilizing relationship building, project management, communication skills, and cross functional teamwork to grow our partnerships and increase engagement and understanding for how these partnerships impact our team members and our customers, Small Businesses.

What You’ll Do at Live Oak

• Collaborate closely with compliance, operations, technology, and business development teams to drive and implement effective go-to-market plans and launches

• Work with partners to develop and deliver joint implementation plans based on mutual business objectives

• Serve as the primary point of contact for a number of Live Oak’s strategic partners with a high quality of relationship satisfaction

• Collaborate closely with technology, compliance, and banking teams to drive ongoing adoption of partner-enabled features and products

• Evaluate and measure the performance of partner use cases and optimize for improvements

• Support business growth of strategic partnerships and ensure ongoing success

How You’ll Do It           

• Work cross-functionally to build excitement around partnerships

• Develop streams of communication, project organization and partner management routines

• Work under pressure, prioritize and adhere to deadlines

• Treat people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions

• Determine steps needed to take to effectively manage technology, operational, compliance, and banking needs related to the launch and growth of strategic partnerships

• Willing to “get your hands dirty” to fully understand the holistic needs associated with each partnership product and service to meet internal requirements

• Performs other duties as required

Required and Preferred Experience

• Strong communication, structured thinking, organization, and project management skills

• Preferred experience in building, launching, and growing fintech partnerships, partner enablement, and relationship

• Self-motivated and able to thrive in a fast-paced and self-directed environment; ability to navigate ambiguity to drive initiatives forward without clear next steps

• Excellent customer service skills  

• Proficient with Microsoft Office Suite, GRC tools and project management tools 

• 3-5 years of relationship management, partnership enablement, and project management experience preferred and/or a combination of the above

• Knowledge of project management, bank regulations, fintech banking relationships preferred

• Bachelor’s degree or 3 to 4 years equivalent experience preferred 

Our Values

• Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

• Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.

• Respect: Treat everyone wi.th courtesy, politeness, and kindness.

• Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.

• Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/