Clinical Account Manager

Description

The Clinical Account Manager will report directly to the Regional Vice President in each region and is the direct liaison between Kreg Therapeutics and the clinicians at each hospital we operate.  Each Clinical Account Manager will manage 2-3 hospitals.  The Clinical Account Manager is responsible for promoting product usage in current accounts by educating clinicians and supporting utilization of our Vertical Bed technology in the ICU, as well as our Bariatric beds.

Primary Responsibilities

• Drive high growth in current accounts by educating clinicians and promoting utilization of our Vertical Bed technology
• Educate and promote the benefits of our Bariatric bed in current accounts
• Promote product usage in current accounts to accelerate adoption and drive growth
• Assist with Therapy & Clinical support of patients and skilled hospital staff
• Maintain and cultivate high quality service levels 
• Support Account Manager conducting demonstrations and evaluations in interested accounts
• Support the local operations team with Bed Fleet Management if needed
• Become skilled at testing, troubleshooting, operating all Kreg Therapeutics products and help clinicians with usage, operation, and troubleshooting of beds
• Accurately complete daily reporting requirements.
• Always maintain communication with central dispatch regarding customer orders.
• Completed orders in the designated time frame.
• Engage with hospital staff to provide optimal customer service on training and educating around the proper use of products
• Partners with hospital staff to share thoughts and work together to move the business forward

Requirements

Requirements:

Requirements of the job:

• 1- 3 years in sales, customer service or clinical role 
• Experience as a Nurse or Medical Technologist preferred, with successful history managing clinical interactions, with excellent organizational and time management skills