Sr. Data Center Engineer

This is a Non-Employee Contingent Worker Role providing services for TIAA’s family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 12 months. This term could be extended based on company business needs.

CW-IT Infrastructure Analyst IV
The Technical Lead Infrastructure job manages the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers. This job meets end user needs by confirming that uptime, performance, resource availability, and security of computers are within established operational guidelines. Under limited supervision, this job manages large-scale projects and is recognized as a subject matter expert in the Technology Infrastructure field. This role uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms.

Key Responsibilities and Duties

• Leads the routinely performed analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.
• Oversees the acquisition, installation, and any upgraded computer components and software and planning for service outages and other problems.
• Approves automation of routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement.
• Reviews domain solutions and executes changes in line with the implementation plan.
• Communicates project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
• Publishes metrics to qualify and quantify configuration success, and ensures that configuration practices are in compliance with standards.
• Approves documentation as it relates to domain configuration, routing, processes, and service records.
• Ensures successful delivery on all project and operational commitments, including quality and timeliness metrics.
• Coaches, mentors and delegates work to lower level professionals.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 5+ Years Required; 7+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8IC

Sr. Data Center Engineer

TIAA is seeking a Sr. Data Center Engineer for their Broomfield, CO office as an onsite role. This position is considered essential to our data center operations. This role will provide infrastructure management for essential operation components such as policies, processes, equipment, data, and external contacts for overall datacenter support operations.

Responsibilities:

• Design and prepare data center white space to ensure power, space, cooling (airflow/temperature), and infrastructure standards are met.
• Provide general IT Infrastructure skills with a systematic approach to troubleshooting equipment issues.
• Provide process execution for data center IT asset lifecycle management from installation to operational support, and ultimately asset retirement. Installation/de-installation of network cabling throughout data center and similar hardware; ensures PII data is handled within TIAA guidelines.
• Manages daily workload and after-hours support of on-site cable vendors.  Consists of both physical project instructions as well as issuing operational work requests via Service Now.
• Move equipment, racks, and materials between physical locations in the same data center.
• Creates CAD templates and sets new design standards for High-Density deployments.
• Generates/distributes reports connected to the operation of a data center.
• Provide support to engineers to understand VLAN and network requirements for new IT infrastructure technologies.
• Perform Asset Management tasking in Configuration Management Database (CMDB) and maintain CAD and Data Center Infrastructure Management (DCIM) elevation/floorplan data.
• Prepares electrical quotes and manages circuit installation, prepa