Jobs and Careers
CA
Customer Service E-Commerce Coordinator (m/f/x)
Carhartt WIPWeil am Rhein, Germanyfull_timeVerifiedPosted 5 Sept 2025
About the role
Your Responsibilities
Giving information and resolving our end customer complaints via phone, email, or social media
Assist with placement of orders, refunds, exchanges, quality issues, cancelations, and other queries
Advice on product questions
Maintaining customer data
Contact with carriers
Your Profile
Completed commercial education
Experience in customer service advantageous
Good MS Office knowledge
High customer empathy, enthusiasm, and good communication skills
Excellent skills in English, Italian and/or Spanish (written and spoken)
Affinity for the online and fashion market
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