Managed Services - Finance & Accounting, Sr. Manager

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals.

In financial operations at PwC, you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of PwC’s Finance Managed Services team you will deliver recurring outsourced finance operations for multiple clients. As a Senior Manager you will lead large projects, innovate processes, and maintain operational excellence while interacting with clients at a significant level to drive project success. This role offers the opportunity to grow in operational leadership, financial governance, and cross-functional team management within a dynamic, service-based environment.

Responsibilities

- Engage with clients to drive project success and satisfaction

- Manage and mentor cross-functional teams to boost performance

- Foster collaboration with client stakeholders to meet service expectations

- Utilize analytical skills to identify and address operational challenges

- Promote a culture of continuous improvement and accountability

What You Must Have

- Bachelor's Degree

- 7 years of experience with a minimum of 3 years in Finance BPO or Managed Services

What Sets You Apart

- Master's Degree in Accounting, Finance, or Business Administration/Management preferred

- Hands-on experience with ERP platforms such as SAP, Oracle, NetSuite, or Workday

- Demonstrating analytical and problem-solving skills in financial process optimization

- Utilizing automation and dashboarding tools for operational performance management

- Managing remote and offshore delivery teams with a collaborative style

- Supporting commercial objectives like utilization, margin, and revenue forecasting

- Excelling in communication and stakeholder management with mid- to senior-level clients

- Mentoring and coaching team leads and associates within the managed services model

- Promoting innovation through the use of automation tools and financial systems

- Demonstrated experience leading service delivery teams in a shared services or outsourced model

- Familiarity with SLA-based delive