Document Control Manager- Aviation Infrastructure

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

Job Description

The Document Control Manager is responsible for leading and managing document control operations across complex, large-scale infrastructure transportation projects. This incumbent ensures all document control activities are executed accurately, efficiently, and in compliance with agency policies and program requirements.

The ideal candidate is highly organized, detail-oriented, and experienced in managing high volumes of technical documentation in fast-paced environments. This role plays a critical part in ensuring project teams have timely access to accurate records, supporting project delivery, compliance, and operational excellence. 

Key Responsibilities:

• Oversee incoming and outgoing submittals, responses, correspondence, and documentation.
• Ensure documents are properly received, reviewed, categorized, tracked, archived, and accessible per agency policies. 
• Monitor team performance, workloads, and deliverables across multiple concurrent projects. 
• Develop, implement, and improve document control processes, standards, and workflows. 
• Coordinate with internal and external stakeholders to meet document control requirements and project priorities. 
• Proactively identify, resolve, and communicate issues, risks, and progress to management and project stakeholders. 
• Perform quality assurance, quality control, and audits to maintain document repository standards. 
• Ensure compliance with document control, records management, and retention policies. 
• Mentor team members and promote continuous improvement, efficiency, and customer service excellence. 
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

Qualifications

• Bachelor’s degree in Engineering, Architecture, Construction Management, or a related field.
• Minimum three (3) years of experience as a Document Control Manager within engineering and/or construction civil infrastructure environments.
• Excellent verbal, written, interpersonal, and organizational communication skills. 
• Strong analytical and problem-solving abilities, with experience in issue resolution, reporting, and prioritization. 
• Demonstrated leadership and cross-functional collaboration skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment with a high volume of submissions. 
• Requires a detailed knowledge of industry standards and methods.

Additional Information

The salary range for this full-time role is $80K-$100K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application.