Residential Supervisor - Joint Transitional Housing Rapid Rehousing

Overview

The Residential Supervisor demands vigilance while handling diverse tasks. It plays a vital role in promoting self sufficiency among participants by providing participant services tailored to their identified needs and aligned with the residential program's objectives. In addition to conducting client screenings, this role involves overseeing case planning, supervision, and coordinating activities for residents and visitors, ensuring the maintenance of a safe, clean, and nurturing living environment. The Residential Supervisor supports participants through a human centered and trauma informed approach, in addition they are engaging, culturally responsive and aware of the diverse needs of various cultures, races, ethnicities and populations. 

 

*This is a grant-funded position expected to run through November 30, 2028, with potential for extension*

 

Learn more about YMCA Youth and Family Services programs CLICK HERE 

 

For more on Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org) 

 

SCHEDULE:

• Overnight shift (Monday - Sunday, 10 p.m. - 2 a.m.)
• Up to 12 hours/week with the potential of additional coverage as needed

WORK DESIGNATION: 

• In-Person at our Clairemont facility
  • Please note that the work designation may change based on business needs.

PROGRAM SUMMARY: 

 

The Joint Transitional Housing - Rapid Rehousing program, for youth ages 18-24, will provide up to 24 months of housing/subsidized rental assistance in the location of the youth’s choosing, encouraging youth choice. JTHRRH moves youth forward on the continuum with supportive services and intensive case management in a more independent setting.

 

During JTRRH, youth may receive intensive case management and services to help them to independence, and will have access to on-site workshops, counseling, and employment support, and programs including: 3E (education, employment, and entrepreneurialism, on-site); Family Functioning (stabilize youth and reunite with family if safe and appropriate, on-site); family finding (connect youth to supports, on-site); mental and behavioral counseling (on-site and off-site); and access to YMCA’s recreational branches (off-site). All youth may be assessed for basic needs and can choose to receive food, clothing, hygiene products, and transportation assistance to move toward independence and self-sufficiency.

Responsibilities

• Work shifts with sustained alertness, ensuring continuous attentiveness during the entire duration  
• Be prepared to respond to emergencies, including medical situations or behavioral crises, and initiate appropriate protocols  
• Provide direct supervision to residents during shifts, ensuring compliance with program rules and addressing any behavioral issues; Employ effective crisis intervention techniques to de-escalate tense situations and ensure the well-being of residents and staff  
• Maintain accurate and detailed records of activities, incidents, and any significant interactions with residents; Report incidents to the appropriate personnel  
• Communicate relevant information to staff, including updates on resident behavior, incidents, and any emerging issues that may impact the program
• Foster a positive and supportive environment for residents, encouraging a sense of community and mutual respect  
• Ensure the maintenance of a safe living environment by monitoring, addressing and reporting any safety concerns promptly  
• Coordinate and facilitate activities for residents, promoting a sense of community and contributing to their overall well-being  
• Ensure that YMCA policies & procedures and applicable laws are always adhered to 
• Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees 

TRAVEL REQUIREMENTS:

• Must have access to reliable transportation to travel regularly throughout San Diego County 

Qualifications

• Bachelor's degree in social science, psychology or a related field and one (1) year work experience working with young adults, children or families in a social service setting - OR minimum four (4) years of relevant work experience required  
  • One (1) year of experience with providing social work practices to individuals and families required  
  • Previous experience working in a residential setting, particularly in roles involving direct care and supervision of individuals preferred 
• Understanding and application of trauma-informed care principles, recognizing the potential impact of trauma on residents and incorporating trauma-sensitive approaches into daily inte