Logistics Maintenance Technician I

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

Job Description:

Job Title: Logistics Maintenance Technician I
FLSA Classification: Non-Exempt
Reports to: Manager of Logistics
Location:  Bentonville, Arkansas (On-site)

Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute.

About The Position

The Logistics Maintenance Technician I plays a key role in supporting the day-to-day maintenance and upkeep of facilities across the campus as well as supporting projects related to events. This position is responsible for performing a wide range of general maintenance tasks, including repairs, installations, routine inspections, and preventative maintenance to ensure a clean, safe, and well-functioning environment.

Working closely with the Manager of Logistics and the broader Facilities team, the Technician will contribute to ongoing operations by responding to maintenance requests, assisting with equipment and system troubleshooting, helping prepare for internal and external inspections, and assisting with projects related to events across the campus. Duties include work on building systems, furniture, water features, tools, and equipment across indoor and outdoor spaces.

This role requires a strong mechanical aptitude, adaptability, and a proactive approach to both independent tasks and collaborative projects. The Technician will help ensure that maintenance activities meet organizational standards and support the broader mission of the campus. Participation in an on-call rotation is required, as is the ability to respond promptly to urgent situations when needed.

Essential Duties and Responsibilities

• Support the logistical movement, set-up, and maintenance of event and facilities equipment across campus.
• Assist with maintaining the warehouse and inventory.
• Perform daily maintenance tasks to support facility operations, including repairs, fabrication work, special gallery installations, office remodels, and general equipment maintenance.
• Conduct routine upkeep of windows and specialized operating equipment used for facility maintenance.
• Support the facilities team with scheduled maintenance activities, special projects, and installation tasks.
• Respond to maintenance requests submitted through the centralized maintenance management system in a timely and efficient manner.
• Assist in troubleshooting and repairing various building systems and components.
• Participate in project planning and ensure proper cleanup and restoration upon completion.
• Help prepare for both internal and third-party inspections, ensuring areas meet required standards.
• Maintain campus ponds, water features, and all related equipment to ensure proper operation and appearance.
• Escort external contractors while they perform work on or around the campus to ensure compliance with site protocols.
• Perform a variety of general maintenance tasks, including carpentry, painting, installation, and repairs.
• Participate in cross-training within the Facilities department to provide support across various functions as needed.
• Perform other duties as assigned.

Qualifications and Requirements

• Strong mechanical aptitude with effective troubleshooting and problem-solving abilities.
• Basic knowledge of building systems and components.
• Understanding of measurements and mathematical applications.
• Proficient in using a variety of hand and power tools.
• Capable of operating standard equipment and machinery, including forklifts, scissor/extension lifts, and vehicles/carts/trailers.
• Willingness and ability to learn and use specialized software.
• Basic knowledge of Microsoft Word, Excel, and other basic computer applications.
• Committed to providing excellent customer service rooted in courtesy, respect, and approachability.
• Enthusiastic about contributing to the success of a major community center.
• Dedicated to continuous improvement and ongoing professional development.
• Good verbal and written communication skills in English.
• Ability to understand and maintain the highest standards of confidentiality.
• Able to work independently with initiative