Sr. Business Intelligence Analyst (Remote)

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

As an integral member of the Analytics Team, the Senior Specialized Business Intelligence (BI) Analyst is responsible for creating advanced, information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions. The Senior Specialized BI Analyst will provide domain expertise in one or more specific areas, as required for the position, such as: clinical, consumer experience, finance, human resources, marketing, medical insurance, operational effectiveness and/or supply chain. This position will primarily work, but not exclusively, with customers across the organization in clinical, administrative and/or operational areas to provide analytical insights from reports and/or dashboard visualizations to facilitate discovery of new opportunities, support data-informed decision-making for identified challenges as well as develop new and enhance existing metrics to analyze ongoing performance metrics.

The Senior Specialized BI Analyst will be tasked with domain-specific requests to support transformation of data and information into actionable insights that answer complex business questions. This position will communicate insights and opportunities to leadership, analytical needs to technical teams, as well as serve as a domain expert and mentor to other team members supporting projects that are outside their specialized domain. This position will work with customers to understand and define the problems being solved, procure and integrate the data sources necessary to analyze the needs appropriately, deliver relevant analytics tools to meet customer’s objectives, implement and support the solutions for ongoing utilization.

The Senior Business Analyst partners with clinical, operational, and technical teams to deliver data-driven solutions that improve business processes and support strategic decision-making across the health system. This role serves as a key liaison between stakeholders and technical teams, facilitating meetings, gathering business needs, supporting users, and translating complex information into actionable solutions. The ideal candidate is a collaborative relationship builder with strong communication, problem-solving, and critical thinking skills who thrives in a fast-paced environment and is eager to learn emerging technologies, including predictive analytics and AI.

Job Description

MEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES:

Arizona, California, Connecticut, Maryland, Massachusetts, Missouri, New Jersey, New York, Utah, Ohio, Pennsylvania, Washington, Alabama, Mississippi, Illinois, Oregon, Arkansas or Iowa

Desired Skill Set

• Strong interpersonal, communication, and relationship-building skills with the ability to collaborate effectively across technical and non-technical teams.

• Proven ability to facilitate meetings, gather business requirements, and translate complex concepts into practical solutions.

• Customer-focused, proactive problem solver with strong critical thinking skills and a willingness to take initiative.

• Experience supporting clinical or healthcare operations and an understanding of clinical workflows is preferred.

• Interest in emerging technologies, including predictive analytics and AI, with a continuous learning mindset.

MINIMUM QUALIFICATIONS

Education:  Bachelor’s degree, preferably in computer science, management information systems, data science, business administration, statistics, or related field or equivalent experience required.  Master’s degree preferred.

Licenses/Certifications: Associate Certified Analytics Professional (aCAP) or another vendor-neutral analytics certification preferred.  Applicable certification or accreditation for domain expertise strongly preferred.

Experience / Knowledge / Skills:

• Minimum of 5 years professional experience providing similar analytics services for this role to one or more domain areas, as needed.

• Minimum of 5 years professional experience collaborating wi