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Outbound Sales Agent (B2C) and Customer Support
BruntWorkUKRemotefull_timeVerifiedPosted 18 Jan 2025
About the role
This is a remote position.
Schedule: Monday to Friday 9am until 5pm (8 paid hours per day) Auckland NZ time.New Zealand car repair marketplace that operates its own fleet of mobile repairers requiring a sales agent to call leads that have requested a quote request and follow up on a call to provide the quote (provided from the company's network of experts) and get them to book in a time for their job.
Softphone VOIP dialler will be provided to call NZ leads.
Must have excellent English and can communicate clearly over a voice call.
Tasks:
- Call potential clients from car repair quote requests to confirm and book in a scheduled time.
- Quotes and details for each request will be provided
- Other customer support tasks as needed.
Agent Background, Experience and Requirements:
- Clear English (voice sample required)
- Attention to detail, responding to requests promptly and efficiently
- Previous experience in a voice/sales, customer support or appointment setter role
Preferred, not mandatory:
- Automotive Interest or background
- Familiarity or experience with navigating CRM systems such as Salesforce and scheduling tools.
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