Withdrawal Management Medical Assistant (HLC)

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Salary Range Starting At: $20.00 per hour

Job Description:

As the Withdrawal Medical Assistant, you will provide basic monitoring of clients’ physical/medical status. Assist with admission assessments and discharges. Facilitates providing a caring and safe environment for each client. Teaching education classes as scheduled. Assist the medical staff on duty while ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Conduct intake assessments to collect medical, social, emotional, and demographic data to assess appropriate admissions into Withdrawal Management based on written policies and the Utilization Review manual
• Record in the client records information and details relating to chronic and acute illnesses, incidents, known withdrawal complication, and all prescribed medications taken by the clients
• Schedule and arrange for physical examinations by the physician and nursing staff
• Conduct ongoing monitoring of medical and physical status along as instructed by the primary Physician
• Follow the standard time regimens for taking and recording vital signs
• Observe and chart clients for withdrawal signs, unusual activity of behavior’s, verbal complaints of physical or psychological problems, and report to the WM Supervisor, Clinical Director, and/or Physician
• Chart thoroughly all pertinent data, including but not limited to medical/health conditions, physician’s orders, complications related to withdrawal and general health, vital signs, medication monitoring, description of course of withdrawal, or other incidents. Document all pertinent observations in client’s chart
• Provide for physical, medical, and emotional needs to all clients as needed
• Perform technical treatment as indicated and/ or directed by written Physician orders and instructed by Nursing Staff or Clinical Director
• Accurately prepare, pass, check, observe, supervise, and record all medications taken
• Provide emergency First Aid care to those clients who exhibit the need
• Facilitate referrals for the clients to provide community resources not provided by SAHLC
• Keep refreshment table clean and stocked for clients
• Assist in keeping the unit clean and orderly by performing necessary cleaning duties to provide a clean and safe environment for the clients
• Wipe mattress and pillows with viro-check after each client has been discharged and change linens as needed
• In accordance with the CFR-42 Federal Law and The Salvation Army policies, always maintain client confidentiality
• Facilitate a seamless and comprehensive transfer of information from one shift to the next
• Cooperate and communicate with other clinical staff in the transfer process of the client to different levels of care
• Attend Withdrawal and agency wide staff as well as monthly in-service meetings as scheduled
• Reports maintenance repairs and services to Clinical Manager and Facility Operations Manager.
• Promote positive public relations by using professional telephone manners, presenting a pleasant and supportive attitude toward the client and their family members or friends, and cooperating with personnel from other outside agencies
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: High School Diploma required; associate degree preferred. Registered/Certified Medical Assistant certification required

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Experience in a social service setting providing services to persons in crisis, homeless persons, domestic violence, or mental health preferred.

Certifications: Must have a valid driver