Overview
Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
OCCUPATIONAL SUMMARY
The Director has the primary responsibility for the daily operations of the assigned departments. The Director has the overall responsibility for the management of patient care activity, planning, budget, quality management and supervision of assigned personnel. Has twenty four (24) hour accountability for assigned area.
Responsibilities
PRIMARY DUTIES AND RESPONSIBILITIES
Human Resources:
Recruits, hires, trains, orients, evaluates performance of assigned personnel, counsels and administers disciplinary action up to, and including, suspension and / or termination.
In conjunction with the Human Resources Department, determines human resource needs and develops or assists in the development of programs to maintain and improve the quality and efficiency of the assigned department.
Recruits, hires, orients, and evaluates performance of Supervisor(s) or Coordinator(s) and other assigned personnel to assure that department is staffed with individuals who reflect behavior and performance consistent with the hospital's Mission and Values statement. Has authority to hire, terminate and/or take other disciplinary action as may be deemed appropriate and is in accordance with hospital policy.
Handles various types of problems, complaints, and inquiries regarding services, operations, schedules, policies, and procedures including incident reports.
Develops and administers a master staffing plan for assigned areas in conjunction with approved budget.
Identifies educational and training needs of departmental staff or individual(s) impacting assigned functions and plans with other appropriate staff members for the implementation of training needs.
Fiscal Management:
Develops and submits to Director for approval, appropriate capital and operating budget and is accountable for the achievement of capital and operating budget objectives within areas of responsibility.
Monitors staff productivity analysis, and inventory control. Monitors and adjusts staffing schedules and operations to meet budgetary requirements.
Operational:
With the approval of the Director, develops and implements departmental goals and objectives, new programs, policies, procedures, and standards affecting functions and operations, including Performance Improvement activities. Evaluates departmental daily activities and makes operational changes as necessary to improve service levels.
Keeps current with professional, regulatory and reimbursement issues that affect operational and clinical compliance and works with other departments to assure compliance.
Represents with assigned departments with clinical task forces and committees, coordinating service response and providing information. Includes committees and task forces involved with JCAHO standards, clinical practice and PI initiatives.
Quality Management:
Develops and administers the departmental Quality Improvement plan for all assigned cost centers in a manner consistent with the hospital's Mission and Values statement. Ensures compliance with all applicable regulatory and accreditation agencies.
Communications:
Communicates and coordinates with the departments and services on a daily basis operational activities necessary to provide an efficient and quality service. Advises Director of systems problems which negatively impact or prevent the effective operations of their department.
Communicates regularly with departmental staff to keep them abreast of information which will assist in the safe and effective performance of their jobs and to create an understanding of hospital‑wide performance and direction.
Leadership
Integrates departmental services with the hospital's primary functions.
Coordinates and integrates services within department and with other departments.
Develops and implements policies and procedures to guide and support the provision of services.
Recommends a sufficient number of qualified and competent persons to provide care.