Quality Improvement Specialist (Remote)

Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Quality Improvement Specialist (Remote)

• Are you an experienced Quality Improvement Specialist looking for a new challenge?
• Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What you’ll do:

• Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans.
• Responsible for helping to create reports and project plans, utilizing Microsoft Office 365 apps and automation wherever possible.
• Works closely with team members to establish plans and timelines to drive projects while maintaining and offering improvement strategies, efficiencies, and automation.
• Prepares and provides automated project status updates/summaries to management/leadership using Power Automate and Power Apps.
• Facilitates and participates in CQI activities, as related to each assigned project.
• Responsible for assisting and monitoring Root Cause Analysis (RCAs) when barriers are noted and identifying automated solutions when possible.
• Offers mitigation plans and solutions when potential threats/risks are identified; adjusts project plan as appropriate and offers automated solutions, utilizing various Microsoft Applications.
• Ability to use knowledge of quality improvement models and methods (e.g. rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC) to identify and suggest opportunities for automation.
• Ability to interact effectively with internal and external customers in a professional and courteous manner under hectic and changing conditions. 
• Strong critical thinking and problem-solving skills required, act as SME for automation opportunities, provides suggestions and works with team members to remove barriers to automation services.
• Ability to organize, synthesize and analyze large amounts of information and data and create project plans from the data.
• Strong verbal and written skills.
• Must be able to work effectively with diverse audiences including physicians, nurses, allied health professionals, administrators, and a wide variety of non-technical staff.
• Exceptional communication, organizational, facilitation skills and a strong team ethic is a must; ability to support and influence a team environment. 

What you’ll need:

Knowledge, Skills, Abilities

• Ability to use knowledge of quality improvement models and methods (e.g. rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC) to identify and suggest opportunities for automation. Ability to interact effectively with internal and external customers in a professional and courteous manner under hectic and changing conditions. Strong critical thinking and problem-solving skills required, act as SME for automation opportunities, provides suggestions and works with team members to remove barriers to automation services.
• Ability to organize, synthesize and analyze large amounts of information and data and create project plans from the data.