Security and Intelligence Operations Center Senior Supervisor

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

Pay range: $90,000 - $96,000

 

YOUR ROLE

 

The Security and Intelligence Operation Center (SIOC) Supervisor is responsible for managing and overseeing the daily operations of the 24/7/365 SIOC.  

 

In this capacity, the North America (NORTAM) Security SIOC Supervisor is tasked with safeguarding all company assets, employees, and operations within this diverse and dynamic region. This involves not only the creation of strategic security plans but also their effective execution to mitigate risks and respond to security incidents promptly and efficiently. 

 

The role reports directly to the NORTAM Security SIOC & Investigations Senior Manager, providing a vital link between the SIOC Operations and NORTAM Security Leadership.  the NORTAM Security SIOC Supervisor oversees a team of Security SIOC Analysts, ensuring that each member is aligned with the company's security objectives and is equipped to handle their responsibilities effectively. 

 

The SIOC Supervisor will be first line communication for a Crisis Cell, ensuring all escalation and monitoring is aligned to the company Policies and Procedures, Escalation Plans and Business Continuity as required  

 

 

WHAT ARE YOU GOING TO DO?

 

Security Strategy – Operations / Product 

• Lead and oversee the day-to-day operations of all contract security personnel to ensure consistent and effective security coverage. 

• Develop, implement, and maintain standardized operating procedures (SOPs) for security operations across all sites. 

• Coordinate with NORTAM Security Leadership to ensure consistent security practices and compliance with Global Security Standards. 

• Continuously improve security tools, methodologies, site audit processes, and policies to enhance operational effectiveness. 

• Track and review KPIs by product area to ensure accurate performance measurement and reporting. 

 

Risk Assessment and Mitigation 

• Conduct security risk assessments based on vulnerability criteria to determine appropriate levels of protection. 

• Perform security audits in compliance with corporate security auditing policies to identify gaps and recommend improvements. 

• Develop and implement risk mitigation plans to address identified vulnerabilities and reduce overall risk exposure. 

 

Incident Management 

• Ensure all reported allegations are documented in the case tracking system and assigned to the appropriate investigator. 

• Coordinate the documentation of investigations and field security compliance inspections. 

• Support and advise on the response to major security incidents and emergencies, ensuring timely escalation and resolution. 

• Conduct post-incident reviews and implement corrective actions to prevent recurrence. 

 

Crisis Management 

• Lead or support crisis response efforts during significant security events or business disruptions. 

• Coordinate with internal stakeholders, law enforcement, and emergency services to ensure effective crisis resolution. 

• Develop and maintain crisis management protocols and ensure readiness through regular drills and scenario planning. 

 

Security Training and Awareness