Retail Demand Planning Manager

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You’ll Do

We’re looking for a Retail Demand Planning Manager on the Sales Operations team to drive forecast This role sits side-by-side with our Retail account managers as their dedicated planning partner — jointly building promotional plans, forecasting units, and shaping account strategy for SimpliSafe's national retail accounts. You'll be the analytical engine behind each account manager, turning data into the plans they take to their retail partners,accuracy, sales performance reporting, and planning rigor across SimpliSafe’s national retail accounts. In this role you will sit at the intersection of data, strategy, and execution — translating complex business trends into clear plans that support the retail sales organization and executive leadership.

Primary Responsibilities

Forecasting & Demand Planning

• Own weekly annual operating plan and quarterly reforecast across national retail club accounts; manage sell-in/sell-through planning to minimize excess returns.
• Co-own account forecasts, promo planning, collaborate with account managers for buyer meetings with emphasis on sku-level accuracy and then reporting
• Partner on activation forecasting to support the go-to-market planning cycle and contribute to cross-functional scenario modeling with Finance and Direct-to-Consumer Forecasting teams.

Sales Reporting & GTM Visibility

• Manage weekly sales reporting for timely delivery to internal stakeholders; maintain recurring KPI reporting and surface trends, risks, and opportunities.
• Support migration of sales reporting into a self-serve business intelligence platform and contribute to activation and attrition reporting to monitor customer lifecycle performance.

Planning, Inventory & Tools

• Collaborate with Sales and Supply Chain on inventory allocation, supply and demand balance, and operational metrics; maintain sell-through and sell-in processes while reducing manual touchpoints.
• Own data integrity, product cost and pricing accuracy, and platform adoption across sales planning tools; align supply and demand assumptions to improve forecast inputs.
• Build custom dashboards and reporting tools that deliver actionable insights, and apply AI tools to drive efficiencies across forecasting and planning workflows.

Cross-Functional Collaboration

• Build strong relationships across Sales, Finance, Direct-to-Consumer, Supply Chain, and Marketing; translate planning outputs into concise, executive-ready communications.
• Partner with analytics teams on KPI definitions, reporting standards, and best practices.

What You’ll Bring

• Bachelor’s degree (BA/BS) required.
• 5+ years of experience in planning, sales operations, finance, or a similar analytical role.
• Advanced Excel proficiency; experience with BI tools such as Hex, Tableau, or Power BI.
• Experience with retail and sales planning platforms; familiarity with Alloy preferred; SIOP knowledge a plus.
• Strong communicator with the ability to translate complex data for both sales partners and executive leadership.
• Detail-oriented and self-motivated, with comfort navigating ambiguity and evolving processes.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to