Chief Executive Office (CEO), Clayton, NM

The Chief Executive Officer at Union County General Hospital (UCGH) plays a vital role in guiding the hospital's operations through inspiring leadership, strategic vision, and effective management. This position is essential in supporting the hospital's mission, vision, values, and goals, all while ensuring compliance with applicable laws and regulations. The CEO works closely with the Senior Vice President of Hospital Operations at Community Hospital Corporation and the designated Hospital Board of Directors.

In this role, the CEO is dedicated to ensuring the delivery of safe, high-quality patient care, developing and managing a sustainable annual operating budget, and crafting a long-term capital expenditure plan, all while attracting and retaining a skilled and efficient workforce. Additionally, the CEO addresses risks, leads performance improvement initiatives, and builds strong relationships with the Boards, medical staff, patients, employees, the community, and the corporate office.

Major Responsibilities

• Establishes and communicates a clear and compelling vision. All stakeholders should know the hospital’s mission, vision, and priorities.
• Works with the UCGH Board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital’s mission and respond to external and internal issues.
• Is responsible for the operational, strategic, financial and clinical performance of the hospital.
• Provides for a system of control which clearly identifies deviations from plans and budgets; assure periodic comparison of performance and/or results against established standards for objectives; and assure corrective actions for deviation from plans so that annual results are in line with strategic goals.
• Maintains the hospital’s compliance with all regulatory and legal requirements.

Operations Management: Collects and analyzes data from internal and external sources regarding current way of doing business and clinical processes. Conducts needs analysis, identifies and prioritizes needs, applies good problem solving skills. Identifies alternate processes and potential solutions and acts to implement changes to improve operations.

Safety and Quality of Care: Leads and maintains a culture of safety and quality including a safe functional environment. Provides opportunities for all who work in the hospital to identify safety and/or quality issues, bring issues to management's attention, and participate in safety and quality initiatives and planning.

Financial Management: Oversees the preparation and management of sound operating, project and capital budgets. Ensures the utilization of sound accounting systems, treasury activities, risk management, financial controls, productivity measures, reimbursement principles and contracting. Meets budget-critical financial metrics. Effectively negotiates third-party contracts. Provides stewardship of all financial resources.

Human Resources: Ensures the availability of adequate numbers of competent staff (including physicians and contract labor) that are properly credentialed, educated, trained, motivated and engaged. Directs performance management systems including policies/practices for providing timely feedback, recognizing excellence and dealing with problem behavior and poor performance.

Information Management: Ensures effective collection, categorization, filing, management, privacy, confidentiality, security, redundancy, retrieval and reporting capabilities of all data and information used by the hospital. Guides the development of plans for meeting the growing demands of information management and the development of information technology especially relevant to healthcare.

General Duties

• Keeps abreast of new legislative information that impacts the acute care venue
• Establishes personal and professional credibility and an environment of trust, candor and genuine two way communications
• Serves as a positive role model and mentor
• Educates and promotes customer service throughout entire facility
• Provides hospital operations coaching or mentoring
• Attracts and retains physicians; maintain high levels of physician satisfaction
• Works closely with the medical staff to ensure quality care, resolve conflicts and remove barriers to physicians admitting and referring to the hospital
• Implements Board education and development programs through internal and external resources
• Takes a proactive approach to managed care, healthcare reform and related issues
• Develops new business opportunities
• Active participation within the community, participates in and represent the hospital in profe