Senior Expatriate Benefits Consultant

Company:

Mercer

Description:

At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We’re in the business of creating exciting and rewarding futures for our clients and their employees — whether we’re designing affordable health plans, securing finances for retirement or aligning employees with workforce strategy. Capitalizing on analysis and insights as catalysts for change, we anticipate and understand the impact of business decisions, now and in the future. Our holistic view and deep expertise allow us to see client’s current and future needs through a lens of innovation and impact and every idea and solution we offer.

Senior Expatriate Benefits Consultant

What can you expect?

• Join an expanding Center of Excellence as a subject matter expert on expatriate benefits program.
• Manage expatriate medical, dental, life, and disability plans, including annual renewals, competitive marketings, and ad hoc projects on behalf of large multinational employers
• Work with colleagues in both the domestic US health and international consulting teams, and across MMC organizations as part of a holistic solution to support clients with globally mobile populations

What’s in it for you?

• We are the global front-runner in the human resources consulting
• As part of Mercer, we offer top-notch benefits: multiple medical, dental, and vision plans with choices to fit all needs and budgets - benefits coverage starting Day 1
• We attract a diverse mix of talents from all over the world and our culture serves as a powerful reflection of this. We are a family of exceptionally talented colleagues who thrive on creativity, forward-thinking and giving back. We are a global workforce energized and united by a common purpose: making a difference in the moments that matter – for our clients, our communities and our world. Our people feel confident to succeed here because they can truly be themselves. We embrace, encourage and advance diversity –including diversity of background, experience, thought and opportunity

We will count on you to:

• Review client needs, recommend suitable approaches, and help implement expat benefit program strategies
• Manage client activities and direct work to team members according to roles/responsibilities
• Build effective relationships, internally and externally
• Review and analyze renewals and competitive marketing exercises
• Ensure fair and sustainable expat program renewals
• Coordinate Requests for Proposal on behalf of a client
• Present marketing results and annual renewals to clients
• Handle day-to-day client contact/management to resolve project-related questions and challenges, and guide junior staff members in client interactions
• Communicate Mercer's position on expat industry trends to clients effectively
• Maintain awareness of the expat insurance vendor marketplace and evolving global compliance landscape
• Review external vendor contracts to ensure alignment with client expectations and requirements.
• Delegate, guide, and coach junior staff and peer review their work
• Develop internal and client reputation as a trusted expat advisor
• Work with internal colleagues to provide holistic support for clients across multiple lines of business and geographies
• Participate in new business opportunities and COE intellectual capital development

What you need to have:

• Minimum 5+ years of work experience, ideally with employee health benefits programs (US or global)
• 2+ years of experience with expatriate benefits programs (carrier/consulting/client) and/or working with multinational employers
• Ability to work independently with capacity to manage competing priorities via strong time management skills
• Confidently engage with clients in formal and ad-hoc situations
• Excellent organizational, interpersonal, verbal, and written communication skills
• Excellent analytical skills and ability to synthesize information and draw conclusions
• History of successfully collaborating in a team environment
• Proficiency using Microsoft Office — Word, Excel, and PowerPoint
• Strong business acumen
• Intellectual curiosity

What makes you stand out:

• Current insurance license
• Familiarity with the challenges expat populations experience
• Underwriting experience or deep technical understanding of financial mechanisms
• Advanced excel skills; V-look-up, pivot tables, macros
• BA/BS degree preferred

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlockin