Senior Manager, Quality Assurance

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.
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Why work at Chromalloy?
Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!
Our Total Rewards Program is designed to support you today and in the future.
• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee – regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, and parental leave—all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.
Eligibility for individual benefit plans may vary based on employment status.


Position Summary
The Sr. Quality Assurance Manager leads all laboratory and product certification operations, ensuring full compliance with AS9100, ISO 9001, NADCAP, ISO/IEC 17025, FAA 14 CFR 145, EASA, CAAC, and other regulatory requirements. This role oversees metrology, calibration systems, and laboratory testing/ inspection, while driving technical excellence, audit readiness, and continuous improvement. This position also has management responsibility of certified personnel and Return to Service personnel who issue Certificates of Conformance (CoCs) and FAA Form 8130-3 Authorized Release Certificates respectively.


Key Responsibilities
Quality, Compliance, & Procedures
• Ensure compliance with AS9100, ISO 9001, NADCAP, FAA 14 CFR 145, customer, and other regulatory requirements.
• Achieve ISO/IEC 17025 accreditation and ensure compliance with the standard.
• Develop, review, and maintain laboratory procedures, work instructions, and test methods.
• Maintain audit readiness culture and lead/participate in internal/external audits.
• Drive timely corrective and preventive actions (CAPA) and continuous improvement initiatives with a cross functional approach.
• Ensure all issued Certificates of Conformance, FAA Form 8130-3, EASA, and CAAC Authorized Release Certificates are accurate, complete, and compliant.

Leadership & Operations
• Lead daily laboratory operations including metrology, calibration, laboratory testing.
• Lead certificate issuance operations with QC release and return to service personnel.
• Supervise and develop quality personnel; manage staffing, training, and performance.
• Set priorities and ensure timely completion of quality operations support business needs.

Metrology & Calibration
• Manage all inspection, measurement, and test equipment systems (e.g., LIMS, CMM).
• Ensure traceability to national/international standards (e.g., NIST).
• Oversee calibration scheduling, uncertainty analysis, and out-of-tolerance investigations.
• Evaluate measurement system performance using MSA and Gage R&R techniques.

External Services, Raw Materials, & Equipment Service Contracts
• Manage external calibration providers and raw material suppliers, including qualification, performance monitoring, certification, and compliance review.
• Maintain and administer service contracts for laboratory equipment and systems.
• Ensure supplier deliverables meet applicable quality requirements.

Technical Oversight & Troubleshooting
• Provide hands-on troubleshooting of laboratory equipment, measurement systems, and other quality processes.
• Investigate test anomalies and equipment failures; lead RCCA and drive a proactive, preventative culture.
• Approve test results, calibration certificates, reports, CoCs, and 8130-3 or equivalent certificates when required.

Continuous Improvement
• Lead Lean/Six Sigma initiatives to improve laboratory performance.
• Monitor KPIs including calibrati