Senior Director, Global Workplace Operations

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 

Join our team! We’re building a world where Identity belongs to you.

We are seeking a dynamic and experienced Senior Director of Global Workplace Operations to lead and oversee the strategic planning, development, and management of workplace operations on a global scale. The ideal candidate will have a strong background in facilities management, workplace strategy, and operational excellence, with a proven ability to drive efficiency, innovation, and collaboration across diverse locations.

Key Responsibilities:

• Develop and Implement Global Workplace Strategy: Lead the development and implementation of a comprehensive workplace strategy that aligns with the company's vision, values, and business objectives. This includes establishing and setting clear goals for the Food & Beverage program and the Global Culture & Connection program.
• Oversee the management of facilities, services, and resources to ensure safe, efficient, and effective workplace environments.
• Lead and mentor a high-performing team of workplace operations professionals, providing guidance, support, and development opportunities.
• Establish and maintain strong relationships with key stakeholders, including senior leadership, business units, and external partners.
• Drive continuous improvement initiatives to enhance workplace processes, technology, and sustainability practices.
• Monitor and analyze key performance indicators to track operational performance, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with cross-functional teams to support workplace design and construction projects, workplace technology solutions, and emergency preparedness planning.
• Ensure compliance with local regulations, industry standards, and best practices related to workplace operations and health and safety requirements.
• Develop and manage the departmental budget, ensuring cost-effective operations and resource allocation.
• Stay informed about emerging trends and best practices in workplace operations, facilities management, and employee experience to drive innovation and excellence.

Qualifications

• Bachelor's degree in facilities management, business administration, or a related field 
• Minimum of 10 years of experience in workplace operations, facilities management, or a related field, with at least 5 years in a senior leadership role.
• Proven track record of successfully managing global workplace operations in a complex and dynamic environment.
• Strong leadership and team-building skills, with the ability to inspire and motivate team members to achieve excellence.
• Excellent communication, negotiation, and problem-solving abilities.
• Strategic thinker with the ability to develop and implement long-term plans and initiatives.
• Knowledge of workplace technology solutions, sustainability practices, and industry trends.
• Professional certifications in facilities management (e.g., CFM, FMP) are a plus.

Additional Information

• Able to travel domestically and internationally approximately 25% of the time
• If you are a visionary leader with a passion for creating exceptional workplace environments and driving operational excellence on a global scale, we invite you to apply for the position of Senior Director of Global Workplace Operations and be a key driver of our organization's success.
• This role needs to be filled near a major US office (San Francisco, DC, Bellevue, Chicago, New York)

Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.          
• Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to