Store Lead

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Founded in 2008 as a retired US Postal Service truck turned Ice Cream Truck in the Streets of New York City to now having 50+ retail locations nationwide, Van Leeuwen Ice Cream is hiring for an awesome Store Lead to oversee our Chestnut Hill location in Boston.

WHY JOIN US:

• Competitive wages + tips (our scoopers nationwide make on average $24.00/hr with tips! - Store Leads average more!)
• Medical, dental, and vision benefits for full time employees (Full Time = 25 hours a week)
• 401k program with company match
• Career growth opportunities 
• Free Ice Cream :)

Full Time Store Leads at Van Leeuwen's Scoop Shops have made on average up to $29 per hour (this includes hourly rate + tips). 

RESPONSIBILITIES

• Train, coach, supervise and provide support to store team members 
• Anticipates customer and store needs by constantly evaluating environment and customers
• Keeps tabs on the team morale to ensure team is staying positive and productive
• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence
• Delivers excellent customer service and steps in to assist team members on shift with customers who might need additional assistance 
• Executes store operations during scheduled shifts including organizing opening and closing duties as assigned and deploying labor as needed to keep up with store volume
• Deeply understands the Van Leeuwen menu and provides quality product to our customer
• Follows all policies and procedures and keeps tabs on employees on shift to ensure they are following protocol as well
• Maintains availability that includes at least two weekend days (Fri, Sat, Sun) plus any days deemed necessary by retail leadership based on store needs

REQUIREMENTS 

• 2+ years of management experience in food service (quick service a plus)
• Food handlers license
• Able to push/pull/lift 50 lbs. of weight
• Excellent communication and problem-solving skills
• Excellent organizational skills
• Ability to train and coach team members 
• Ability to multitask

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. 

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Hourly Range$20—$22 USDHere at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse  environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.