VP, Engineering Operations & Technical Program Management

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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.

Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.

As our VP of Engineering Operations and Technical Program Management (TPM) you will head the TPM organization which drives large-scale programs across engineering, product management, design and business teams. You will also support cross-functional Engineering Operations, ensuring alignment, process optimization, and collaboration across a diverse set of functional areas. This role is critical to ensuring Seismic's continued success in evolving engineering and product operations to meet global demand, focusing on quality, performance, and innovation. 

This role will report to the SVP and Head of Engineering, require executive level presence, and serve as a key bridge between technical execution and business goals, focusing on improving product adoption, operational efficiency, and customer success. 

 Key Responsibilities 

• Leadership and Strategy:
  • Engage  with leadership across engineering, product, design and business teams to operate frameworks that align program delivery goals with business outcomes, including customer adoption and satisfaction.
  • Lead initiatives to streamline operational processes, improve efficiency, and maintain high-quality processes across engineering teams.
  • Align program success metrics with key customer adoption and satisfaction outcomes, ensuring programs support broader business goals. 
• Cross-Functional Operations:
  • Support and optimize engineering operations across a global team, ensuring alignment with corporate goals and global expansion strategies,
  • Lead the optimizing of global resources, ensuring that teams across different geographies collaborate efficiently.
  • Ensure global teams work effectively together, overcoming geographic and operational challenges.
• Program Delivery and Program Operations:
  • Drive executive-level decisions to ensure delivery across large, complex programs involving multiple cross-functional teams, from inception to deliveries.
  • Establish clear success criteria and KPIs for program delivery, ensuring that deadlines, quality, and stakeholder expectations are met.    
    Track latest developments in program management technologies, including the use of AI capabilities to extend best practices for program delivery.
• Organizational Development:
  • Promote a culture of transparency, accountability, and collaboration across the engineering organization. 

Key Qualifications

• Experience
  • 15+ years of experience in technical program management, engineering leadership, or product development, with 7+ years in a leadership role.
  • Proven track record of leading large-scale programs in a SaaS or software development environment, managing cross-functional teams.
  • Strong understanding of engineering operations and how to drive alignment with business objectives.
• Global Operations and Optimization:
  • Strong experience in managing distributed teams and global resources to optimize program execution and ensure engineering consistency.
  • Proven experience in scaling engineering operations in a global orga