Lead Solution Engineer, Field Service

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 07/31/2026.

The Field Service Solution Engineer is responsible for presenting innovative Salesforce solutions that advance the field service management market. The successful candidate must possess technical and sales expertise to establish credibility and maintain a confident, professional presence with both internal stakeholders and external customers. Our team collaborates across the sales organization to develop transformational visions utilizing Salesforce technology solutions while addressing technical objections within complex sales campaigns.

Your Impact:

• Promote Salesforce Field Service and Salesforce Scheduler value propositions to customers (including C-level executives and IT) and field teams

• Evaluate business operations and technology impact assessments

• Present comprehensive findings including critical pain points, proposed solutions aligned with business requirements, and return on investment analysis where applicable

• Contribute to the development of technical sales strategies

• Configure and demonstrate innovative solutions that accurately reflect each customer's unique business requirements through customized presentations

• Analyze and recommend optimal solution architectures

• Partner with Field Sales teams, Account Executives, and Product Management to deliver appropriate solutions while establishing credibility and trust with customers

Minimum Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or Management Information Systems

• Demonstrated experience as a solution engineer or sales engineer, preferably within the field service management technology sector

• Willingness to travel domestically as required

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimin