Preventative Maintenance Field Technician (QST) - Lawrence, MA

Job Details

Job Location: Preventative Maintenance Field Technician (QST) - Lawrence, MASalary Range: $18.50 - $19.00 Hourly

Join Our Team Today as a Quality Service Technician (QST)!

At Customer Engineering Services, LLC (CES), we specialize in providing top-tier technical services, including product installation, preventive maintenance, on-site repairs, and helpdesk support for clients across the U.S.

We’re seeking a Quality Service Technician—a critical field service role ensuring the smooth operation of One Hour Photo Mini-Labs across a designated territory. If you’re a problem-solver with technical expertise and enjoy building strong customer relationships, this role is for you!

Why Join CES?

We offer competitive benefits and perks designed to support you:

• Company-Paid Vehicle: Drive with ease.
• Comprehensive Insurance: Health, Dental, Vision, and more.
• 401(k) Matching Program: Plan for your future.
• Company-Provided Laptop, Cell Phone & Credit Card: Stay connected and equipped.
• Paid Disability & Life Insurance: Feel secure.
• Generous PTO: Balance work and life.

What You’ll Do

As a QST, you’ll deliver best-in-class customer service by:

• Building strong relationships with customers and photo lab staff.
• Conducting preventive maintenance and resolving equipment issues efficiently.
• Analyzing equipment performance and implementing modifications to enhance productivity.
• Providing informal operator training to improve machine performance.
• Accurately completing maintenance and repair reports.
• Representing CES with a professional appearance and attitude.

Qualifications

 

What We’re Looking For

We’re searching for candidates who bring:

• Education: High School Diploma or GED; technical training is a plus.
• Technical Skills: Hands-on experience with electro-mechanical systems; photo processing, printer, or copier maintenance experience is a bonus.
• Customer Focus: Outgoing personality with excellent communication skills.
• Self-Motivation: Strong organizational skills and the ability to manage your time and territory independently.
• Travel Readiness: Willingness to travel within a large geographical territory, including overnight stays.
• Driving Record: Satisfactory driving record (Motor Vehicle Report required).

About CES

We’re an Equal Opportunity Employer committed to diversity, equity, and inclusion. At CES, we celebrate all backgrounds and are proud to create a workplace where everyone feels valued.

 

Ready to Apply?

Take the next step in your career and join a team that values your skills and dedication. Apply today!