Director Ambulatory Services - Department of Surgery

We’re searching for a Director of Ambulatory Services - Department of Surgery, someone who works well in a fast-paced setting. In this position, you'll plan, direct, and maintain activities that promote our mission and philosophy in Ambulatory Services.

 

Think you’ve got what it takes? 
 

Job Duties & Responsibilities

• Directs departmental operations to ensure the delivery of safe, high-quality, age-appropriate care and/or service within a family-centered care environment as measured by patient satisfaction scores, patient complaints, performance improvement indicators, regulatory compliance and new programs/initiatives
• Ensures the delivery of cost-effective care and/or service as measured by variance analysis reports, technical billing and professional billing, revenue enhancement/expense reduction, and billing documentation audit reports
• Ensures the creation of a work climate that fosters physician and employee satisfaction and organizational commitment through regular interaction with service chiefs and clinic managers as measured by employee survey results and turnover rates
• Develops and implements department priorities that enhance the organization's strategic plan and achieves agreed upon outcomes
• Advances evidenced-based practice and patient safety as measured by outcomes, evidence incorporated into practice, and improvements in processes to enhance patient safety, performance improvement initiatives, efficiency and improved trends and benchmarks
• Ensures the provision of effective training and development opportunities for staff and leaders to continually improve departmental and organizational performance and develop talent to ensure ongoing departmental success and growth as measured by improved individual, team, and departmental performance and a talent management plan
• Leads, participates, and collaborates on interdepartmental teams, work groups and committees that support organizational priorities as measured by outcomes achieved

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.  

Skills & Requirements

• Master’s degree in healthcare administration, nursing, or business administration required
• 5 years of formal management experience in an ambulatory setting required 

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

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