Financial Aid Specialist

Special Instructions

Dear Applicant,

The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following:

• Social Security Number
• Date of Birth
• Age
• Citizenship Status
• Gender
• Ethnicity/Race
• Marital Status
• Applicant Photos
   

* A redaction guide can be found by clicking here.

Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission.

Transcripts
Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).

Foreign transcripts
Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members

Job Description

Department: Student Financial Services

General Statement of Job

The Financial Aid Specialist assists the Director of Student Financial Services and the coordinator in the overall administration of local, state and Title IV financial aid programs.

Specific Duties and Responsibilities

Essential Functions:

• Assists the director and coordinator in the overall administration of local, state, and Title IV financial aid programs.
• Informs groups and individuals of financial aid services.
• Oversees the student verification and award packaging process.
• Submits initial, renewal and correction applications through the Department of Education's websites.
• Assists students and parents with financial aid programs.
• Handles all information in a confidential and sensitive manner.
• Assists students with their FAFSA transmittal.
• Reviews student schedules and degree plans.
• Monitors subjects pursued by students to certify classes that only apply to their program of study.
• Ensures that students are not on academic suspension. Responds to inquiries from students and team members.
• Maintains familiarity with the College’s policies, procedures, and academic standards.
• Keeps abreast of changes to regulations and requirements of financial aid programs.
• Travels throughout the college district, as needed.
• Serves as Campus Security Authority.
• Performs other duties as assigned.

Required Education and Experience

• Bachelor's Degree or related field required 
• At least one (1) year of customer service experience, preferred.

Required Knowledge, Skills and Abilities

• Excellent oral, written and interpersonal communication skills.
• Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, and internet research skills.
• Knowledge of local, state and Title IV financial aid programs.
• Understanding and working knowledge of regulations and requirements of financial aid programs.
• Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines.
• Ability to work independently as well as a team player within department and with others.
• Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation.
• Demonstrated commitment to achieving the vision and mission of South Texas College.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of students, parents, managers, clients, customers, and the general public.
• Ability to apply practical understan