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Field Service Representative

CACI International Inc
Fayetteville, United Statesfull_timeVerifiedPosted 5 Aug 2025
💰 $122,800/yr($58,500/yr$122,800/yr)

About the role

Field Service Representative

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

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The Opportunity:
CACI is seeking a Network/SATCOM Technician to support our government program. Qualified candidates will have experience configuring Cisco routers and switches, experience operating and configuring VSAT/ IDirect, experience in integration, fielding, production, installation, test, and evaluation, maintenance, and Life Cycle Sustainment Management(LCSM) in Department of Defense (DoD) C5ISR systems, subsystems, and equipment.


Responsibilities:
The Subject Matter Expert (SME) shall provide Life Cycle Sustainment and Maintenance (LCSM) support 24 hours a day,7days a week, 365 days a year for all SDN FOS Deployed Node Family of Systems (FoS), via telephone, email and/or on-site support in order to maintain 24/7 deployable status. FSR will provide technical support on all equipment and material under the NECC EDN program to all personnel supporting the NECC EDN program. Provides 24/7 on-site and telephonic support for CONUS and OCONUS EDN Terminals. Provides Life Cycle Sustainment and Maintenance (LCSM) support which includes, but is not limited to, Tier III repairs to systems that are beyond the technical expertise of the organization’s level. Provides installation, operation and maintenance training and troubleshooting to personnel. On the Job Training, CERPs and equipment upgrade of systems. Generating and ma in training work orders and shipping/return of CONUS equipment requiring maintenance utilizing the Government Database. Conducts bench testing of all components and apply appropriate equipment maintenance to identify system status before shipment and storage. Assists in research and development eff orts, as requested, and modification of new and existing systems. Primary technician for satellite deployable nodes which service associated with the EDN family of systems. Provide weekly, and as needed, deliverables depicting support provided to our customers.


Qualifications:
Required:

-Active Secret Clearance with ability to acquire and maintain Top Secret w/SCI clearance.

-Technical Training in DoD C5ISR systems to include Satellite Communications Equipment or Networking Equipment. twelve (12) years of hands-on experience with Joint Warfighter C5ISR systems to include three (3) of the following four(4)areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.

-Must be a recognized expert who has demonstrated leadership in C5ISR systems development, logistics support or test & evaluation.

-Experience configuring Cisco routers and switches.

-Specialized experience in the design, development, testing, analysis, operation or maintenance of Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C5ISR) systems Deployable Node.

-In addition, the candidate should have knowledge in HAIPE encryption devices, BGAN and INMARSAT networks, and LAN/WAN.

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. 

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Company

CACI International Inc

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