Senior Patient Engagement Lead

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 2000 dedicated professionals and 35 offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe. Won’t you join us today as a Senior Patient Engagement Lead?

Position Summary:

The Senior Patient Engagement Lead (PEL) has wide-ranging and broad experience, typically handling the most complex and advanced assignments. The primary responsibility of the Senior PEL will be leading the execution of Patient Engagement strategies appropriate to any awarded study expectations and in alignment with Sponsor requirements. Focus is on improving patient access to and understanding of clinical trial opportunities, then supporting them with the practicalities of participation to optimize engagement, recruitment, compliance and retention.

This role is a key position, requiring successful collaboration with pre- and post- award stakeholders to manage the planning, coordination, quality and implementation of Patient Engagement operational plans effectively, and to drive a successful translation of Precision innovation and expertise into meaningful impact on the conduct of our studies. The Senior PEL will work with colleagues across departments including Clinical Operations, Site Start-Up, Project Management, Operational Strategy (including Feasibility and the Precision Site Network), and Business Development. In addition, this role will liaise with colleagues across Precision for Medicine to optimize convergence and implementation of Precision solutions. 

Essential functions of the job include but are not limited to:

Support the development and execution of Patient Engagement strategies and tactics appropriate to the awarded study needs and in alignment with sponsor requirements:

• Work as an SME in partnership with project teams to translate patient engagement strategies into operational and tactical plans that positively impact recruitment and retention rates and patient/care partner experience for assigned projects. Senior PEL tasks will include:
  • Creation of patient engagement materials and/or oversight of their development by our PAQ partners, aligned with company literacy, health literacy and DEI guidelines
  • Identifying and connecting with Patient Advocacy Groups and/or community groups, then building and maintaining relationships in partnership with sponsors
  • Direct deployment or oversight of patient feasibility projects with vendor partners, eliciting quantitative and/or qualitative feedback from patients and/or care partners to understand their perspectives on trial design, potential barriers to participation and ways to overcome them. The PEL will use this information to provide recommendations to sponsors on potential adjustments to protocol design and patient/care partner support programs.
  • Coordinating activities across vendors to ensure an optimal patient/care partner experience, including but not limited to travel/concierge, clinical enrolment managers, creative designers, outreach, AI, and home healthcare providers
  • Leading cross-functional teams to build FDA Diversity Action Plans, UK Patient and Public Involvement (PPI) projects and other patient engagement-related projects to meet regulatory needs
  • Partnering with Precision Patient Advisors to obtain feedback on Precision and study-specific patient strategies, plus internal training and external awareness activities.
• Serve as primary operational project contact for patient engagement programs with sponsors to ensure appropriate communication channels are maintained and reporting schedules adhered to as required.
• Communicate with sponsors and project teams to implement and monitor impact of patient engagement tactical plans. Make additional operational and tactical recommendations as needed based on study performance.
• Represent Precision for Medicine at site/sponsor-facing meetings e.g., KOMs, IMs, to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
• Contribute to bid defense meeting prep and attend bid defense meetings, particularly where patient engagement and diversity expertise is pertinent.
• Serve as internal consultant to project teams to implement operational patient engagement plans on existing projects as required.