Developer Relations (Developer Education) (f/m/d) - Remote within North America

How you will make an impact

As our Developer Educator on the DevRel team, you’ll take ownership around content creation to increase awareness, acquisition and deeper product and feature usage. You’ll work within overarching team and company narratives to craft compelling guides, tutorials, videos and courses.

Key goals & KPIs, with sample metrics for this role, will be:

• Awareness: Content visibility, content views, audience growth (subscriptions, following, etc.).
• Acquisition: Sign ups, project creation
• Activation: Feature usage, documentation views

Some of your tasks and responsibilities include:

• Create written and video tutorials and guides around Hygraph features and adjacent technologies and methodologies such as GraphQL, MACH architecture, front-end frameworks, etc.
• Partner with the marketing team to create a cohesive content calendar.
• Synthesize overarching developer relations narratives into concrete content ideas.
• Consult on technical documentation through code snippets, content reviews, and feedback.
• Work with product and marketing to plan and create educational materials for new product features and roll outs.
• Engage with the Hygraph Slack community by answering questions, showcasing solutions, and celebrating community contributions.

Requirements

Our expectations from you:

• Expertise in one or more of the following areas:
  • GraphQL
  • React and React-based meta frameworks (Gatsby, Next.js, etc.)
  • Vue and Vue-based meta frameworks (Nuxt.js, etc.)
  • Svelte and SvelteKit
  • Serverless architecture
  • Node.js
  • Headless Architecture
• Portfolio of technical content creation (Documentation, blog posts, videos, presentations).
• Strong written communication skills.
• Strong spoken communication skills.
• Experience with video editing software such as Adobe Premier, FinalCut Pro, ScreenFlow, or similar.
• Experience working in a product-focused company.

Even if you don’t meet 100% of the above qualifications, you should consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.

The Process

• Intro call with Talent Acquisition Manager.
• Structured competency-based Interviews with our Head of Developer Relations.
• Case Study presentation.
• Team Fit call.
• Reference Check and Offer.

The response time is usually within 1-2 weeks for each step. You could expect some alterations when necessary.

About us

At Hygraph we're building the leading GraphQL Federated Content Platform. Our goal is to enable developers and content operators to create, enrich, unify, and deliver content across platforms seamlessly. We are trusted to manage content for teams from over 50,000 organizations like Telenor, Burrow, Gamescom, and Shure. With over $10M in funding from OpenOcean, Peak, and Paua Ventures, you will be part of a remote-first and globally distributed team of over 60 colleagues, committed to working collaboratively, transparently, and passionately.

Working at Hygraph

• Our teams are passionate about our product.
• Self-motivation, trust, and collaboration is the driving factor for our success.
• We believe in a remote-first approach where everyone is encouraged to do their best from wherever they are and work together with transparency, accountability, and ownership.
• We have a workstation budget to support the remote work on top of providing the latest company IT equipment (e.g. Macbook).
• We are curious, risk-takers, and we experiment with our ideas and make things happen.
• We work together to provide optimal solutions for our users and adapt to the people and market needs.
• Our flexible working model encourages us to work according to what works best for us and maintain an excellent work-life balance.
• We learn continuously through feedback and have a yearly learning budget to attend training and conferences.
• We are an international and friendly team spread across 17 countries, coming together once a year for our annual off-site/retreat.

Hygraph is an equal opportu