Maintenance Technician

Job description

• On-call availability is a Plus

Why Evergreen?

Evergreen Real Estate Group is a fully integrated property development and management company dedicated to creating thriving housing communities. Since 2001, we have developed, acquired, and managed affordable and market-rate multifamily properties across 13 states and the District of Columbia. Our team is built on collaboration, integrity, and a shared commitment to transforming communities and improving lives. At Evergreen, every role makes an impact.

Reports To: Property Manager, Maintenance Supervisor, or Maintenance III

Summary: The Maintenance II role supports the Property Manager and Maintenance Supervisor/III by maintaining the physical integrity of the property to provide a safe and welcoming living environment for residents, visitors, and staff. This role involves identifying and resolving property issues, performing repairs, and contributing to preventative maintenance to prevent future problems.

Key Responsibilities:

Resident Services

• Responds promptly and professionally to resident maintenance requests.
• Completes work orders accurately and ensures repairs are resolved efficiently.
• Maintains clear communication with residents regarding repair timelines and updates.
• Promotes and protects the reputation of the community and Evergreen through respectful interactions and high-quality service.

Property Maintenance and Repairs

• Performs general maintenance tasks, including electrical, plumbing, HVAC, and carpentry repairs.
• Ensures make-ready repairs and services are completed correctly and on schedule.
• Assists in troubleshooting maintenance problems and recommending effective solutions.
• Documents all completed maintenance tasks in the work order system.
• Performs preventative maintenance to reduce long-term repair needs.

Grounds and Facility Upkeep

• Maintains property grounds, ensuring they remain free of litter and debris.
• Rakes, sweeps, and shovels as needed to maintain walkways and community areas.
• Reports unsafe conditions immediately, such as broken gates, steps, or exterior lights.

Safety and Compliance

• Maintains a “safety-first” mindset and uses safety equipment consistently and correctly.
• Inspects tools and equipment regularly and keeps them in excellent condition.
• Notifies management immediately of potential safety hazards, including hazardous materials or spills.
• Assists with completing safety checklists and ensuring compliance with OSHA, ADA, and other safety standards.

Inventory and Procurement

• Assists in tracking inventory of spare parts and maintenance supplies.
• Supports the procurement of necessary supplies and materials.
• Informs management of supply needs and equipment status.

Vendor and Contract Management

• Assists in collecting bids and coordinating with outside vendors for contract or repair work.
• Provides feedback on vendor performance and contract work outcomes.

Team Collaboration and Leadership

• Supervises Maintenance I or Janitorial staff as directed by the Property Manager or Maintenance Supervisor.
• Assists with onboarding and training new maintenance staff as needed.
• Fosters a collaborative and professional team environment.

Emergency Response

• Remains available for emergency repairs and on-call duties on a rotating schedule, including weekends and holidays.
• Responds to emerge