Principal | AI Solutions

Transparent Partners is an independent consultancy that specializes in enhancing customer experiences through a marketing lens. Our goal is to identify the unique mix of data, technology and operational processes that will empower brands to thrive in the ever changing marketing landscape.
Position OverviewThe Principal is an experienced project leader responsible for managing the successful execution of key client workstreams and/or complex projects across workstreams. While the focus remains on ensuring delivery excellence, the Principal also begins to support workstream and program expansion through trusted client relationships and strong cross-functional collaboration. This role marks a progression from tactical execution to more strategic delivery leadership, serving as a bridge between Analysts/Senior Analysts and Senior Principals/Directors, with a strong emphasis on leading AI and automation solution delivery across platforms such as n8n, Claude, ChatGPT, OpenAI APIs, Google Cloud Console, Google Agent Development Kit and Vertex AI.

Responsibility: Project Leadership & Delivery Oversight

• Lead day-to-day execution of single or related client workstreams, ensuring alignment to timelines, scope, and quality standards
• Translate project requirements into actionable plans, including the design and implementation of AI and automation solutions using tools such as n8n, Claude, ChatGPT, OpenAI APIs, Vertex AI, and Google Cloud Console, and delegate tasks appropriately across internal teams
• Create, Review and refine client deliverables for clarity, accuracy, and relevance
• Flag and/or resolve delivery issues early and propose options for consideration to Senior Principals or Directors to resolve blockers

Responsibility: Client Engagement & Relationship Building

• Serve as a key point of contact for client stakeholders within assigned workstreams
• Participate and facilitate client project planning sessions and strategic account discussions, contributing contextually relevant insights
• Develop strong client relationships through consistent communication, reliability, and value-added recommendations
• Surface potential areas for additional support or project expansion to Senior Principals and Directors and help define scope as necessary
• Guide clients in adopting AI and automation technologies, ensuring recommendations are practical, scalable, and aligned with business strategy

Responsibility: Team Collaboration & Mentorship

• Provide informal coaching and day-to-day support to Analysts and Senior Analysts
• Help establish best practices in project delivery and internal collaboration
• Contribute and lead internal team meetings, onboarding, and training efforts as appropriate
• Mentor Analysts and Senior Analysts on applying AI/ML concepts in consulting contexts, helping them translate academic knowledge into real-world client solutions

Responsibility: Internal Contribution & Capability Building

• Support the creation, refinement, and reuse of delivery templates, playbooks, and frameworks — with a focus on AI-driven workflows, cloud infrastructure (Google Cloud Console, Vertex AI), and generative AI tools
• Participate in internal initiatives that drive efficiency or elevate client work
• Share domain expertise through contributions to working sessions or informal knowledge shares

Benefits

• Competitive salary + bonus opportunities.
• Health, dental, and vision coverage.
• 401k with match.

Key Performance Indicators

• Project Delivery Excellence
• Strong internal Quality Assurance (QA) scores; low volume of revisions required
• Consistent on-time, on-scope delivery across workstreams


• Client Satisfaction
• Positive feedback from client stakeholders on responsiveness and value
• Repeat project engagement or sustained relationships


• Team Collaboration
• Acts as a reliable partner to cross-functional team members
• Shares knowledge and supports team success


• Mentorship & Support
• Actively supports the growth of junior team members through feedback and guidance
• Contributes to a positive team culture


• Internal Enablement
• Delivers 1–2 reusable templates or tools/year
• Participates in internal knowledge sharing at least twice annually
• Actively participates in content development by authoring or co-authoring 1-2 marketing content pieces annually
• Meeting utilization rate targets

Position Qualifications

• Detail-oriented problem solver who can structure and drive forward client work
• Trusted by peers for clear communi